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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,816 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,816 reviews

March 14, 2025

I would not recommend if anything needs to be done by the service department after the purchase. The service department’s communication and customer service skills is horrible don’t expect them to call you b More

by ETSAO22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Laura Myers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Reliable Nissan responded

Thanks for letting us know about your experience at our service department. We've noted your feedback concerning your recent service department visit and we're taking your observations into account to see where we can adjust our processes. If you'd like to discuss this further, Manny Garcia, our Service Director, is available at Mgarcia01@vtaig.com.

March 14, 2025

There was no deal I was charged too much for what I wanted and they did not have what I wanted More

by pineapplemonkey1992
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Julian
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Mar 18, 2025 -

Reliable Nissan responded

Thank you for your feedback regarding your recent experience. We understand your concerns about pricing and availability, and we appreciate you bringing this to our attention. For further assistance, please reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com.

March 14, 2025

Went for a oil change sent us back home with no oil and most likely a xxxxed engine. The worst service. More

by KYZ
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Reliable Nissan responded

We've received your feedback regarding your recent oil change and the concerns you've raised about your vehicle. We strive to provide quality service and are eager to understand your experience fully. Please reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com so we can discuss this in detail and take the necessary steps to address the situation.

March 14, 2025

Have purchased several vehicles there and this was the first time I was treated as a customer. More

by pompogarcia2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Reliable Nissan responded

Thanks for sharing your experience! We're thrilled to hear that you felt valued during your visit. Our goal is to provide great service to all our customers, and it’s wonderful to know we hit the mark with you. We appreciate your continued support!

March 14, 2025

Great job getting my car in and fixed quite fast. Communication was great and I received timely updates More

by smp2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Reliable Nissan responded

Thanks! We’re thrilled to hear you had a positive experience with our service and communication. Fast and efficient care is our goal, and your feedback means a lot to us. Looking forward to serving you again in the future!

March 14, 2025

Ramon was absolutely amazing. Always communicative and attentive. It was a difficult day for me and my family and he took good care if us. Amazing job. The only problems was t More

by MINDIOLAANDRES
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Reliable Nissan responded

Thank you for your kind words! We're thrilled to hear that Ramon provided excellent service during a tough time. We appreciate your feedback about the battery cables and will ensure our team addresses this. Your satisfaction is important to us, and we're glad the car is running smoothly now!

March 13, 2025

Great experience here. The staff is amazing. Very friendly and worked hard to get me the right vehicle for the right price. Highly recommend More

by JACK.SIMMONS0713
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasadi Deskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Reliable Nissan responded

We're thrilled you had a great experience! Our staff strives to provide friendly, dedicated service, and we're delighted we found the right vehicle at the right price for you. Thank you for your recommendation!

March 11, 2025

Clean, well maintained with lots of places to sit while waiting. Courteous staff and techs. More

by felker.pam
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

Reliable Nissan responded

Thank you for your feedback! We’re glad to hear that you had a comfortable experience with us and found our staff courteous and helpful. We take pride in maintaining a welcoming environment for our customers. If you need anything else in the future, feel free to reach out!

March 11, 2025

Very friendly service, the wait time was not that long ,let me know what is going on with my car More

by MAES1759GG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
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Mar 12, 2025 -

Reliable Nissan responded

Thank you for your positive feedback! We’re so glad to hear that you had a friendly experience and that the wait time was minimal. We always strive to keep you informed throughout the process. If you need anything else in the future, feel free to reach out!

March 10, 2025

Nissan service center is always great! Super quick and reliable! They always make sure all my concerns are addressed. More

by Jess Spittler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
Report | Print
Mar 11, 2025 -

Reliable Nissan responded

Thank you for your positive feedback! We're thrilled to hear that our Nissan service center consistently provides quick, reliable service and addresses all of your concerns. We appreciate your trust and look forward to helping you again in the future!

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