Reliable Nissan

On the first visit I asked if they could check the tire front driver side for a leak. I was having to put air in that tire to offend. The tire was aired up but not checked. Staed holding air threw th summe front driver side for a leak. I was having to put air in that tire to offend. The tire was aired up but not checked. Staed holding air threw th summer but when it started getting cold it started losing air again. On the next vist I asked to check tire and they did not. They rotated the tires and aired them up. Before we left I asked the receptionist to go ask if they checked for a leak again on the tire. They didn't. So we waited until they pulled the tire off and soaked it. They found a nail in the sidewall. They should have found on the first visit. We were told Someone would be emailing us a quote on another tire to replace. We still have not received any emails. Also, when we leaving the service department, we were told the keys were in the vehicle. We get to the vehicle and the keys were no where to be found. There was oil or grease on the door handle outside and inside. It was all over the steering wheel and the center console. My husband had to go back in the service department to find the keys and ask for some wipes to clean the vehicle. They found the keys and gave him two little wet wipes that was not enough to get the car clean.. Our buying a Rogue from this dealership was a good experience and was sold on a maintenance plan and warranty. The maintenance plan will not be worth it to me if everytime we have a concern or need a basic oilchange this is the service we get. Not to mention we were told there is nothing they would do about the tire because the nail was in the sidewall. We disagree. If the tire was properly checked the first visit we would have addressed it then. Instead, we were told it was ok and it is the cold air making the tire lose pressure. We believed that and drove on it for a year. I guess we have to buy another tire somewhere else, because we can't seem to get a quote here. We been at this service department twice and twice I feel that the service was not good. With that thought , I hope the oil changes were done properly. I'm not sure if all this will provoke any changes, but it would be good for some kind of feed back. Cathy and David Button More

The service that was provided by the company was very fast, helpful and efficient. Thank for your great customer service. fast, helpful and efficient. Thank for your great customer service. More

I enjoyed my experience, Oscar listened to our needs and provided us with the best option. Our finance person was Sofia and not Laura and she was great, able to get us the best financing available. Tha provided us with the best option. Our finance person was Sofia and not Laura and she was great, able to get us the best financing available. Thank you Oscar & Sofia!! More

It was fully staffed with lots of help. They offered great customer service. Staff was courteous. They offered great customer service. Staff was courteous. More

Grasias por el servicio y la rapidez cuando hablo no me hacen esperar tanto luego me toman mi cita hacen esperar tanto luego me toman mi cita More

Thank you Oscar, he as very professional and made the car buying experience enjoyable. Thank you to all that helped through this process. buying experience enjoyable. Thank you to all that helped through this process. More

It was my first time buying a vehicle and it’s the worst experience I’ve ever had!!! Absolutely worst don’t buy a car here experience I’ve ever had!!! Absolutely worst don’t buy a car here More

Play car was having serious idol and stalling problems. Reliable was able to fix my problems in a reasonable amount of time. Reliable was able to fix my problems in a reasonable amount of time. More

Most unpleasant experience I've ever had and will never recommend this delership to anyone. recommend this delership to anyone. More