Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,849 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
Contact Dealership
View Awards

9951 Coors Boulevard Northwest

Albuquerque, NM

87114

Directions

By Type

Showing 1,849 reviews

October 27, 2024

Excellent customer service. Everyone was friendly and helpful. They helped me through the process of buying a new car. More

by mjfog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lanika Billie
Report | Print
Oct 29, 2024 -

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with our team. Our goal is to provide friendly and helpful service, and it’s wonderful to know we hit the mark for you. Enjoy your new car!

October 27, 2024

Service takes too long there are very unorganized not knowing what's included with a purchase of a vehicle and what to charge a client More

by Sad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abdul Kebe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bateman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Salazar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil, Phu Nguyen, Cesar Chavez
Report | Print
Oct 28, 2024 -

Reliable Nissan responded

We strive to make each service experience efficient and straightforward, so it's concerning to hear about the delays and confusion around service inclusions. We’d like the opportunity to address your concerns in more detail and make things right. Please feel free to reach out to our Service Director, Steve Vigil, at Svirgil@vtaig.com, so we can work to resolve this for you.

October 27, 2024

Super nice, good customer service, nice facility! Love coming here when I come from out of town More

by DEATHTROOPER93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Reliable Nissan responded

Thanks for the awesome feedback! We’re thrilled to hear you enjoyed your visits and appreciated our customer service. We look forward to welcoming you back next time you're in town!

October 26, 2024

Slower than usual to be met by service person; I asked for a Lyft ride; 20 minutes later I checked to see if Lyft was requested for me. It had not been requested; finally did. More

by Stevie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Never met with one of these men.
Report | Print
Oct 29, 2024 -

Reliable Nissan responded

Stevie, thanks for your feedback! We’re glad you enjoyed your experience overall, but we apologize for the delay in service and your Lyft request. We’re working to improve our response times to ensure a smoother experience for everyone. Your insights help us get better!

October 26, 2024

It was okay. Took long and they didn't vacuum my car.. windows were done sloppy More

by JANICEFAUSTINE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Reliable Nissan responded

Thanks for your feedback, Janice! We appreciate your insights and apologize for the inconvenience. We're continuously working to improve our services, and your comments will help us address these issues. We hope to provide a better experience next time!

October 26, 2024

Phu and Aiden Woods were very nice and made the process fast and easy. Thank you More

by Steven
Recommend Dealer
Yes
Employees Worked With
Phu Nguyen, Aidan Woods
Report | Print
Oct 29, 2024 -

Reliable Nissan responded

Thanks for the great feedback, Steven! We're thrilled to hear that Phu and Aiden made your experience smooth and enjoyable. Your satisfaction means a lot to us, and we appreciate you taking the time to share your thoughts!

October 26, 2024

Assisted in answering all my questions and made the process super easy. Thank you for the help! More

by Jenny
Recommend Dealer
Yes
Employees Worked With
Phu Nguyen, Aidan Bryan
Report | Print
Oct 29, 2024 -

Reliable Nissan responded

Jenny, we're thrilled to hear that you found the process easy and your questions answered! Our team is always here to help, and your feedback means a lot to us. Thank you for taking the time to share your experience!

October 26, 2024

It’s Been a great experience with looking for a new vehicle and I’m so happy to have got a call back. And they helped me thru it all.. More

by cora_love19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark chavez , Steve Vigil
Report | Print
Oct 29, 2024 -

Reliable Nissan responded

Cora, we're thrilled to hear about your great experience! Our team is dedicated to making the vehicle search smooth and enjoyable, so it’s wonderful to know we could assist you. Enjoy your new ride!

October 26, 2024

I had a great experience at Reliable Nissan. Janay, Jason, and Sammy were amazing throughout the process. I came in with a budget, and even though I found a car priced a bit higher, they worked More

by Margaret Sachs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason, Janay Zamora
Report | Print
October 26, 2024

Jayson also helped put this deal together and didn’t quit on me. He was awesome More

by Margaret Sachs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was a girl in the service department but I can’t remember her name. It started with an “M”, Janay Zamora
Report | Print
Oct 29, 2024 -

Reliable Nissan responded

Thanks, Margaret! We're thrilled to hear that Jayson made such a positive impact during your experience. Our team is dedicated to ensuring great outcomes, and it's wonderful to know he went above and beyond for you. Your feedback means a lot!

1
...
73
74
75
...
185