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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,958 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,958 reviews

November 04, 2024

I recently purchased a vehicle from Janay & Laura. Janay is absolutely amazing & got me the best deal!!! I will recommend her to all my friends & family More

by Ma.endohealth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janay Zamora
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Nov 05, 2024 -

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear that Janay provided you with such great service and a deal you love. Your recommendations mean the world to us! Enjoy your new vehicle!

November 04, 2024

As the cosigner, the team made accommodations for me to complete the paperwork. My husband, son and i appreciate you all very much for getting my son in a new car. More

by Overbay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Jurado
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Nov 05, 2024 -

Reliable Nissan responded

Thank you! We're thrilled to hear that our team made the process smooth for you and your family. Your appreciation means a lot to us, and we're glad your son is enjoying his new car!

November 04, 2024

Janay and AJ were amazing! They helped me with my trade and put me in a brand new Nissan Kicks. They were communicative & up front about everything. Very grateful for them!! More

by taraxhouston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ, Janay Zamora
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Nov 05, 2024 -

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear that Janay and AJ provided you with such great service. Enjoy your new Nissan Kicks, and we appreciate your trust in us!

November 04, 2024

They have really bad service they don't help The costumers about coverage of the car More

by KENIAPEREZ505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Car service
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Nov 05, 2024 -

Reliable Nissan responded

It’s important to us that each customer fully understands their vehicle coverage and feels supported throughout the process. Please know that we’re committed to improving, and we want to address your concerns directly. Our Service Director, Steve Vigil, is available to discuss your experience and make things right. You can reach him at Svirgil@vtaig.com, and he’ll be more than willing to assist.

November 03, 2024

Janay, Sophia, and Laura were amazing! They helped us get in so fast and actually cared about helping us. They made the process go so smoothly and explained everything to us in a way we co More

by brittcevans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janay Zamora
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Nov 04, 2024 -

Reliable Nissan responded

Thank you, Britt! We're thrilled to hear that Janay, Sophia, and Laura provided such great support during your vehicle purchase. It's wonderful to know they made the process smooth and understandable for you. Congrats on your new vehicle—we hope it serves your family well!

November 03, 2024

Janay was awesome! The car buying process was so easy! Sophia made finance a breeze and Laura hooked us up with awesome service all the way around! Thank you reliable! More

by rayevans1382
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janay Zamora
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Nov 04, 2024 -

Reliable Nissan responded

Thanks, Ray! We're thrilled to hear you had such a positive experience with Janay, Sophia, and Laura. Enjoy your new Pathfinder, and we appreciate your kind words about our team. Your satisfaction is our priority!

November 03, 2024

I hand had very positive experiences at Reliable. The service is great, and the employees are helpful and kind. More

by CHRISML7354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Reliable Nissan responded

Thanks for the awesome feedback, Chris! We're thrilled to hear you had positive experiences with our team. We always strive to provide great service, and your kind words mean a lot to us. Looking forward to seeing you again soon!

November 02, 2024

Excellent service and friendly team. They completed the service on time, it wasn’t too long. More

by wendy_mros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Reliable Nissan responded

Wendy, thank you for your wonderful feedback! We're thrilled to hear you had a great experience with our team and that we met your expectations on time. Your satisfaction means a lot to us, and we look forward to serving you again!

November 01, 2024

I was told 2 hrs to wait for diagnosis and quote. 6 hrs later still nothing, most horrible service, lying to me saying my vehicle was already in the garage when it was still parked in the yard!! My More

by EVILMISSY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Anaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Reliable Nissan responded

We strive to provide transparent, timely service, and it’s clear we missed the mark in your case. Your trust is extremely important to us, and we’d like the chance to address these issues in detail to make things right. Please reach out to our Service Director, Steve Vigil, at Svirgil@vtaig.com, who will personally assist you with your concerns.

November 01, 2024

Customer satisfaction comes with staff that understands what it means to the customer. You need to do a lot of things in you service department. Customer focus. How do you handle customers? I hate going pl More

by rindonejj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
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Nov 04, 2024 -

Reliable Nissan responded

Thank you for your feedback! We appreciate your insights on customer satisfaction and understand how important it is to have a knowledgeable and attentive staff. We strive to improve our service department continually and take your comments seriously. Please reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com. He would be happy to discuss your concerns and work towards a better experience for you. Thank you for giving us the opportunity to improve!

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