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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,817 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,817 reviews

September 15, 2024

Raymond Sanchez provided great customer service and was very knowledgeable, friendly and not pushy in any way helped find the perfect car on our price range. More

by P.TRUJILLO83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Reliable Nissan responded

Thanks! We're thrilled to hear about your positive experience with Raymond. Our team is dedicated to providing exceptional service, and it’s great to know you found the perfect car. Enjoy your new ride!

September 15, 2024

Jennifer was wonderful at Reliable Nissan in Albuquerque NM. She was knowledgeable, patient, and passionate about her work. I’m going through a tough time health wise and she was so kind and caring. She is More

by a33angel1985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Lujan
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Sep 17, 2024 -

Reliable Nissan responded

Hi, thank you for your fantastic review! We're thrilled to hear that Jennifer provided you with such supportive and knowledgeable service. Your recommendation means the world to us, and we’re here for you whenever you need. Wishing you all the best during this tough time!

September 15, 2024

Professional,friendly, explained what was going to be done, timely manner in & our. Satisfied with end results. More

by Nuvashanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Sep 17, 2024 -

Reliable Nissan responded

Thanks! We're thrilled to hear you had a great experience with our team. Your satisfaction is our priority, and we appreciate your feedback on our professionalism and timely service. Looking forward to serving you again!

September 15, 2024

The guys in the service department were on par. Definitely exceeded expectations. Will continue to have oil changes with dealership More

by Susygigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
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Sep 17, 2024 -

Reliable Nissan responded

Thank you! We're thrilled to hear that our service department exceeded your expectations. We appreciate your trust in us for your oil changes and look forward to serving you again!

September 15, 2024

Did a great job and had me in and out of the shop! Thank you! More

by AzaliaMtz24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Reliable Nissan responded

Thanks, Azalia! We're thrilled to hear you had a quick and smooth experience. Your satisfaction is our priority, and we appreciate your kind words! Looking forward to seeing you again soon.

September 15, 2024

Fast and available service all the time when ever I schedule service. Good customer service. More

by GENCHAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Sep 17, 2024 -

Reliable Nissan responded

Thanks for your fantastic feedback! We're thrilled to hear you appreciate our fast service and customer care. Your satisfaction is our priority, and we look forward to serving you again soon!

September 14, 2024

Very impressed with Sabrina. From the moment that I called, she took care of me. More

by Josie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
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Sep 17, 2024 -

Reliable Nissan responded

Thank you for the wonderful review! We're thrilled to hear that Sabrina provided you with excellent service from the start. We appreciate you taking the time to share your positive experience and will make sure to pass along your kind words to her. If there's anything more we can do for you, just let us know!

September 14, 2024

Communication is definitely not Reliable Nissans strong point. The most communication I got was from an employee named Stephanie who works outside of the service department. (Thank you Stephanie) I was exp More

by Rosie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Salazar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie helped me get the loaner vehicle and was the only consistent one communicating with me. , Manny Garcia, Steve Vigil
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Sep 18, 2024 -

Reliable Nissan responded

Communication is definitely not Reliable Nissans strong point. The most communication I got was from an employee named Stephanie who works outside of the service department. (Thank you Stephanie) I was expecting for the manager to be there when I went to pick up my car, per our conversation, but was not there to speak with me and I still haven't heard from Reliable. That was 3 days ago. I have not been happy with Reliable Nissan since buying my SUV from them in 2023.

September 13, 2024

Won’t be going back there again. $200 look at my car and diagnosis it and didn’t even turn the light off. Worst service ever. More

by crystalander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Vigil
Report | Print
Sep 18, 2024 -

Reliable Nissan responded

We understand your frustration with the service you received and regret that it did not meet your expectations. We strive to provide high-quality service, and it’s clear we fell short in this instance. We’d like to address your concerns more thoroughly and ensure that any issues are resolved. Please reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com. He is available to discuss your experience in more detail and work towards a satisfactory resolution.

September 13, 2024

Service team has done a great job when I took my Nissan Titan in for issues, service manager took time to explain what was done! Thank you More

by JOE.C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Sep 17, 2024 -

Reliable Nissan responded

Thanks for the awesome feedback, Joe! We're thrilled to hear that our service team provided you with great support and took the time to explain everything. Your satisfaction is our priority, and we appreciate your trust in us with your Nissan Titan!

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