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Reliable Nissan - Service Center

Albuquerque, NM

4.1
925 Reviews

926 Reviews of Reliable Nissan - Service Center

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February 12, 2025

I always ask for Ramon. Nice to talk with. He explains my services very well. More

by bearpaw_4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Reliable Nissan responded

We’re thrilled to hear you enjoy working with Ramon! His ability to explain services clearly is something we value greatly. Thank you for your kind words and for being a part of our community!

February 11, 2025

Service is quick and they are always nice and their customer service is on point More

by graves199018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Reliable Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that you enjoyed our quick service and friendly customer support. Your satisfaction is our priority, and we look forward to serving you again soon!

February 11, 2025

I scheduled an appointment for a recall, oil change and system/speaker problem and left with an oil change. Because the guy who does the recall wasn’t there and they didn’t fix my speaker and system. More

by Kava2545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Reliable Nissan responded

We understand the inconvenience this may have caused. Please feel free to reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com, and we'd be more than happy to reschedule your recall and address the speaker/system issue as soon as possible.

February 11, 2025

Took too xxxx long just to do an oil change like really that long for an oil change get outta here More

by NEEDEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Reliable Nissan responded

We strive to provide timely service, and we regret that we did not meet your expectations on this occasion. We would like to address this concern further to ensure your next visit is more efficient. Please feel free to reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com so we can assist you further.

February 11, 2025

This dealership is very helpful. I appreciate everything they do for me. Thank you all More

by ROBERTLZAMORA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
Feb 12, 2025 -

Reliable Nissan responded

Thanks, Robert! We're thrilled to hear you had a great experience with us. Your appreciation means a lot to our team, and we’re always here to help you. Looking forward to seeing you again!

February 09, 2025

If I could give zero stars, I would. Service department knows nothing. Just Horrible. Untrustworthy More

by marchuleta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Anaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
Feb 11, 2025 -

Reliable Nissan responded

We strive to provide excellent service, and we clearly missed the mark with you. We’d like the opportunity to address your concerns directly and find a resolution that works for you. Please don’t hesitate to reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com.

February 09, 2025

So helpful and kind. The staff really went out of their way for me. I really appreciate it!!! More

by adria.winfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daisy
Feb 11, 2025 -

Reliable Nissan responded

Adria, thank you for your wonderful feedback! We're thrilled to hear that our team made such a positive impact during your experience. Your appreciation means a lot to us, and we’ll continue striving to provide excellent service. Looking forward to seeing you again soon!

February 08, 2025

I had got the basic Which I was told it came with all fluids topped off and my tire pressure check and rotated, they were rotated but the tire pressure weren't checked........ I might as well went to Wa More

by TCARLSTON1
Recommend Dealer
No
Employees Worked With
Auto department oil change
Feb 10, 2025 -

Reliable Nissan responded

We understand how important it is for every service to meet your expectations, especially when choosing a dealership for quality care. It’s concerning to hear that your tire pressure was not checked as expected, and we want to make this right. Please reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss this further and ensure your concerns are properly addressed.

February 08, 2025

They are always friendly, but when it comes to fixing my car i’m always having issues. They have tried to charge me for “new parts” when those parts aren’t even needed to fix my car. They had pulled my push More

by ariamincey4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alvin De La Cruz
Feb 10, 2025 -

Reliable Nissan responded

We understand how frustrating it must be to deal with repeated issues when bringing your vehicle in for service. Our goal is to provide thorough and effective repairs, and it’s concerning to hear that this has not been your experience. We would like to address your concerns in more detail and find a resolution for you. Please reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss your experience further

February 06, 2025

My service rider Ramon Mendoza at Reliable Nissan has always given me and my vehicle 100% attention, he follows through with all services i require which means a lot in this industry.The dealership has More

by Pgarcia71ss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
Feb 07, 2025 -

Reliable Nissan responded

Thank you! We're thrilled to hear about your positive experiences with Ramon and our team at Reliable Nissan. Your loyalty means the world to us, and we’re committed to providing top-notch service for all our customers. Looking forward to continuing to meet your automotive needs!

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