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Reliable Nissan - Service Center

Albuquerque, NM

4.1
1,053 Reviews

1,053 Reviews of Reliable Nissan - Service Center

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June 26, 2025

Reliable Nissan always takes really good care of us when we go in and the staff members are super kind and considerate of our needs. More

by merrie_nc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Reliable Nissan responded

Thank you for your kind words! We're happy to hear that Reliable Nissan consistently takes great care of you and that our staff are kind and attentive to your needs. We appreciate your trust and look forward to continuing to serve you!

June 25, 2025

Service department is dishonest said my tires were rotated and they weren't had plug in front tire More

by flora_Otero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Barrera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Reliable Nissan responded

We understand how frustrating it must have been to discover that your tire had a plug after being told they were rotated. This is not the level of honesty or care we hold ourselves to, and we take your concerns seriously. We would appreciate the opportunity to investigate this situation further and make things right. Please reach out directly to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

June 24, 2025

My salesman was Matthew Anzures. He did an excellent job, was patient, and spent time understanding my needs. I highly recommend him and I love the vehicle he helped me choose! Th More

by JAMESBEG2600
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Reliable Nissan responded

Thank you for your fantastic review! We're thrilled to hear about your positive experience with Matthew and our team. It's great to know you're loving your new vehicle. We appreciate your recommendation and look forward to serving you again in the future!

June 24, 2025

Everyone was very nice. The place was clean and service was done in a timely manner. More

by SALAZ.11.MEGAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Reliable Nissan responded

Thank you for your kind words! We’re thrilled to hear you had a positive experience with our team and appreciated the cleanliness and timely service. Your feedback means a lot to us!

June 24, 2025

Service was great, was updated with every step of the process and my advisor was amazing too!! Thank you!! More

by LTRUJILLO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Reliable Nissan responded

Thank you for the fantastic feedback! We're thrilled to hear that you had a great experience and that our team kept you informed throughout the process. Your satisfaction is our priority, and we appreciate your support!

June 24, 2025

Was great at the time of service . Had no problems with the service or personnel More

by salazarandy94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Barrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Iuculano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Reliable Nissan responded

Thank you for the fantastic feedback! We're thrilled to hear you had a great experience with our service and team. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts!

June 23, 2025

Excellent service. Joe kept me updated on the progress. Dylan made it easy to schedule the appointment. More

by BJAURIQUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Ferraiz
Jun 25, 2025 -

Reliable Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that Joe and Dylan provided you with excellent service and kept everything running smoothly. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience!

June 23, 2025

Everyone was Very professional and service was fast and efficient. Love taking my vehicle to get serviced here More

by MorganaTobias29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Reliable Nissan responded

Thank you! We're thrilled to hear you had a great experience with our team. Providing fast and efficient service is our priority, and we appreciate your support. Looking forward to seeing you again for your next service!

June 21, 2025

Received vehicle in a timely manner. Part that they said was gonna be replaced was replaced. Great communication with David. More

by jamaville0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Reliable Nissan responded

Thank you for your fantastic review! We're thrilled to hear about your positive experience and prompt service. It's great to know that David provided excellent communication throughout the process. Your satisfaction is our priority!

June 21, 2025

More communication with clients tell them if you are running a day behind. Upset frustrated More

by Bailon_vilma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Iuculano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Reliable Nissan responded

We completely understand how important timely communication is, especially when service takes longer than expected. If you’d like to discuss your experience further or have any questions, please feel free to reach out directly to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.