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Reliable Nissan - Service Center

Albuquerque, NM

4.1
1,001 Reviews
Call Service Center (505) 715-5905

1,001 Reviews of Reliable Nissan - Service Center

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June 03, 2025

Since I’ve bought my car I’ve had multiple conflicts. So it’s frustrating. More

by AMANDALU081990
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Esparza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey
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Jun 09, 2025 -

Reliable Nissan responded

We understand how frustrating it can be when things don’t go as expected, especially after purchasing a vehicle. Please feel free to reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com so we can better understand what’s happened and work toward a resolution that feels right for you.

June 02, 2025

Warranty process was not smooth at all. The paint blemish on the hood that was supposed to be repaired is still there after leaving the vehicle with the dealership for the better part of a More

by BHUTCH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Reliable Nissan responded

Leaving your vehicle with us for an extended time without the paint blemish being addressed as expected is not the standard we aim to provide. If you decide to revisit this issue or have any questions, please feel free to reach out directly to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

June 02, 2025

Thanks for provide road assistant number I call and send tow for mi frontier tjhanks More

by JAROCH2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Robey, Marissa Ruiz
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Jun 05, 2025 -

Reliable Nissan responded

We’re thrilled to hear that our road assistance service was helpful for you! Your safety and satisfaction are our top priorities. If you ever need anything else, just let us know. Safe travels!

June 02, 2025

Great customer service, service done in a timely manner and great work was done with my vehicle More

by mattyo22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Art Ortega, Marissa Ruiz
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Jun 05, 2025 -

Reliable Nissan responded

Thanks! We're thrilled to hear you had such a positive experience with our team. Providing timely and high-quality service is our priority. We appreciate your feedback and look forward to serving you again!

June 02, 2025

Excellent customer service from Ramon! I’m glad to see the service department is under new management. More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2025 -

Reliable Nissan responded

Thank you for the great feedback! We're glad to hear you had an excellent experience with Ramon and are pleased with the new management in the service department. We appreciate your support!

June 02, 2025

I appreciate the customer service I received from Nissan representative. I will definitely return with my other vehicles. Thank you. More

by pskeets00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 02, 2025

They did everything they could to get me a good deal. The service was done fast. More

by FREAKSHOWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Reliable Nissan responded

Thanks! We're thrilled to hear you had a great experience and found a good deal with our fast service. Your satisfaction is our top priority, and we appreciate your support!

June 01, 2025

Nissan does a good job, the employees are friendly, they have coffee and water if one has to wait, and the premises are clean. More

by nmsusanf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiarre Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Reliable Nissan responded

Thanks for the fantastic review, Susan! We're thrilled to hear you enjoyed your experience with us. Our team works hard to create a welcoming environment, and we appreciate your kind words. Looking forward to seeing you again soon!

May 31, 2025

Informative Greeted me from start to finish Coverage of what was needed and worked on More

by sblkgt14
Recommend Dealer
Yes
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Jun 04, 2025 -

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear that you found our service informative and comprehensive. Your satisfaction is our priority, and we appreciate your feedback!

May 30, 2025

The few times I visited this dealership, everyone was super helpful and willing to help as best they could. More

by LISLOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2025 -

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear that our team made your visits enjoyable. Providing excellent service is our priority, and your feedback truly motivates us. We look forward to welcoming you back soon!

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