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Reliable Nissan - Service Center

Albuquerque, NM

4.1
943 Reviews

943 Reviews of Reliable Nissan - Service Center

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May 03, 2025

A very bad experience, except for two people at the place. It was so terrible. More

by Ileana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Reliable Nissan responded

We always aim to provide excellent service and a pleasant atmosphere for all of our customers, and we’d love the opportunity to discuss how we can improve moving forward. Please feel free to reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com for further assistance.

May 03, 2025

Not costumer friendly and considerate of suggestions and comments of logic and stating company policies More

by VICGON505
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Iuculano
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Reliable Nissan responded

We understand the importance of listening to suggestions and appreciate your input. At Reliable Nissan, we strive to maintain a balance between adhering to company policies and ensuring an excellent customer experience. If you'd like to discuss your thoughts further, please feel free to reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com.

May 03, 2025

Things were good. They got everything done mechanically on the car done sooner than I thought. I do have to make another appointment for the sketch because it would ha More

by JANIECHRISROMERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Reliable Nissan responded

Janie, thanks for the fantastic review! We're thrilled to hear you appreciated our quick turnaround on your car. We understand the need for efficiency, and we’re here to help with your next appointment for the sketch when you're ready. Safe travels until then!

May 01, 2025

I appreciated the status update from David about my vehicle and interactive online status. I'll be coming back More

by usceja
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barrera
May 02, 2025 -

Reliable Nissan responded

Thank you for the kind feedback! We're glad to hear that David's updates and the interactive online status made your experience smoother. We look forward to serving you again in the future!

May 01, 2025

This visit took longer than expected, but it was well worth it. David gave me a lot of information that I was not aware of. I appreciated all that info. Thank you, David More

by COURTNEYGACHUPIN2
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barrera
May 05, 2025 -

Reliable Nissan responded

Courtney, we're thrilled to hear you found your visit valuable! David is dedicated to providing great service, and your feedback means a lot. Thank you for sharing your experience with us!

May 01, 2025

Very helpful and very professional the oil change was done quickly and everything was explained to me More

by eg89101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Reliable Nissan responded

Thank you! We’re thrilled to hear you had a positive experience with our team. Quick service and clear communication are our priorities, and it’s great to know we met your expectations. We look forward to serving you again!

April 30, 2025

Jessica and Ceasar where and are very helpful professional and we were very happy doing business with them. We'll definitely refer family and friends to them. More

by debbiemoyac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Reliable Nissan responded

Thank you for your wonderful review! We’re thrilled to hear that Jessica and Ceasar provided you with excellent service. Your referrals mean the world to us, and we look forward to serving your family and friends in the future!

April 29, 2025

Great service! They made sure all issues were resolve. Thank you. Keep up the good work. More

by ivyparaswalag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Reliable Nissan responded

Thanks for the kind words, Ivy! We're thrilled to hear you had a great experience and that our team was able to resolve your issues. Your support motivates us to keep delivering our best. Looking forward to serving you again!

April 29, 2025

Even though the service department was short staffed, they still got me in and out in less than an hour. Everyone there is always very kind. More

by DDONART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Reliable Nissan responded

Thank you for your kind feedback! We truly appreciate your patience, and we're thrilled to hear that despite being short-staffed, our team was able to get you in and out quickly. It's great to know that you always have a positive experience with our staff. We look forward to serving you again soon!

April 29, 2025

Everyone in the service department were very attentive. They remembered me from the last transaction and offered great customer service while I was there. More

by M_LAFONT190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Reliable Nissan responded

Thank you for sharing your experience! We're so glad to hear that our service department made you feel remembered and provided excellent customer service. It's always our goal to make every visit personal and attentive, and we're happy to know we met your expectations. We look forward to serving you again in the future!