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Reliable Nissan - Service Center

Albuquerque, NM

4.1
1,025 Reviews

1,025 Reviews of Reliable Nissan - Service Center

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February 02, 2025

They listened to my concerns and fixed the problems that I was having. I am impressed More

by JENNIE_BAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa, Steve Vigil
Feb 05, 2025 -

Reliable Nissan responded

Thanks, Jennie! We're thrilled to hear that your concerns were addressed and that you're impressed with our service. Your feedback motivates us to keep improving and delivering the best experience possible!

February 02, 2025

Ramon was helpful and attentive. Happy to hear the issue with my car very quickly. More

by RODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Reliable Nissan responded

Thanks for the fantastic feedback, Rodriguez! We're thrilled to hear Ramon provided you with prompt and helpful service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

January 31, 2025

Everyone is kind and helpful. Never feel pressured. Have been going there since 2021. Thanjs More

by BONESPAEZ45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hesselgrave
Feb 03, 2025 -

Reliable Nissan responded

Thanks! We're thrilled to hear you've had such a positive experience since 2021. Our team is dedicated to creating a welcoming space, and your kind words mean a lot to us. Looking forward to seeing you again soon!

January 31, 2025

Easy to get appointments. The service department gives timely updates and is up-front about pricing. More

by JMMontoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Reliable Nissan responded

Thanks for the fantastic review! We’re thrilled to hear you had a smooth experience with our service department. Keeping our customers informed and satisfied is our top priority. Looking forward to serving you again soon!

January 31, 2025

So far as I’m driving my car, it’s going good. Except who ever rotated my tires and put air, didn’t put one of my red metal cap back on tire where air goes. I called, but I guess they didn’t fin More

by genesspecialtys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know there names
Feb 03, 2025 -

Reliable Nissan responded

Thank you for your feedback! We're glad to hear your car is running well. We apologize for the oversight with the tire cap and appreciate you bringing this to our attention. We'll work on improving our service to ensure this doesn’t happen again.

January 31, 2025

Service representative was not very helpful didn’t know what he was talking about and was rude with responses More

by Neverbuyingavehiclehereagain1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Bateman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Stewart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Myers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Chavez
Feb 04, 2025 -

Reliable Nissan responded

Providing knowledgeable and courteous assistance is extremely important to us, and it is disappointing to learn that we did not meet your expectations. If you would be willing to share more details, please reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

January 31, 2025

Service department needed help. Hope the crew is more attentive to what the job is being asked by customers More

by danjel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barerra
Feb 03, 2025 -

Reliable Nissan responded

Thanks for your feedback! We appreciate your insights and are committed to improving our service. We'll ensure our team is more attentive to customer needs moving forward. Your input helps us grow!

January 31, 2025

Saved me a lot of money by the great diagnostic testing of my truck. Thought I was looking at a blown head gasket it wasn’t great job on the fix as well. More

by CWOOD13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear that our diagnostic testing saved you money and that you're satisfied with the repair. Your feedback motivates us to keep delivering top-notch service. We appreciate your support!

January 31, 2025

Service was good, although it was a long wait. Bit it's worth it. Everyone was nice and helpful. Experience was good. More

by margaretya954snowball
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdul, and Jesse
Feb 04, 2025 -

Reliable Nissan responded

Thanks for the feedback! We're glad to hear you enjoyed the service and found our team helpful. We appreciate your patience during the wait and are continuously working to improve. Your experience matters to us!

January 31, 2025

I will say this every review Reliable is absolutely way better then Melloy hand down More

by Alexandra Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
Feb 03, 2025 -

Reliable Nissan responded

Thanks for the awesome feedback, Alexandra! We're thrilled to hear you think Reliable stands out. Your support means a lot to us, and we’re committed to keeping that high standard. Looking forward to serving you again!

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