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Reliable Nissan - Service Center

Albuquerque, NM

4.1
1,055 Reviews
Call Service Center (505) 715-5905

1,055 Reviews of Reliable Nissan - Service Center

Sort by
June 21, 2025

Received vehicle in a timely manner. Part that they said was gonna be replaced was replaced. Great communication with David. More

by jamaville0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Reliable Nissan responded

Thank you for your fantastic review! We're thrilled to hear about your positive experience and prompt service. It's great to know that David provided excellent communication throughout the process. Your satisfaction is our priority!

June 21, 2025

More communication with clients tell them if you are running a day behind. Upset frustrated More

by Bailon_vilma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Iuculano
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Reliable Nissan responded

We completely understand how important timely communication is, especially when service takes longer than expected. If you’d like to discuss your experience further or have any questions, please feel free to reach out directly to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

June 20, 2025

Excellent employees, always willing to help with anything whether it’s in sales to get you the lowest price to service to get you the best deals More

by griegomark32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasadi Deskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Reliable Nissan responded

Thank you for the fantastic feedback! We're thrilled to hear that our team provided you with excellent service in both sales and service. We strive to offer the best experience possible and appreciate your support!

June 19, 2025

On time service. .. very professional. All questions answered . Coffee and treats for waiting customers. Satisfied More

by fredgriego@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Reliable Nissan responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our timely service and professional team. We love keeping our customers comfortable with coffee and treats while they wait. Your satisfaction is our top priority!

June 19, 2025

It Is a very neat dealership I really enjoyed my stay there! I would recommend it ro anyone:) More

by ROSALYNGARCIA62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasadi Deskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Reliable Nissan responded

Thank you for the fantastic feedback! We’re thrilled to hear you enjoyed your visit and found our dealership neat. Your recommendations mean a lot to us, and we look forward to welcoming you back soon!

June 18, 2025

The dealership in general or just the shop? For dealership I felt like I paid more for the car, and for shop I believe it is OK More

by lowery_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bateman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
3.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Barrera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Iuculano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tiarre Villegas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Flores
3.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hesslegrave
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2025 -

Reliable Nissan responded

We strive to provide a positive experience in both sales and service, so we appreciate your honest feedback. If you'd like to tell us more about your visit, you're welcome to reach out to our General Manager, Dominic Salazar, at customerrelations@reliablenissan.com.

June 18, 2025

Fast and friendly service. The customer service was good they finished service on my vehicle in a timely manner More

by tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Reliable Nissan responded

Thanks for the fantastic feedback, Tim! We're thrilled to hear you had a great experience with our fast and friendly service. Providing timely and quality customer service is our top priority. We look forward to seeing you again!

June 18, 2025

Very Curtis and professional night reccomend have your service done here and they are offering coupons for services . More

by VIKOTERO59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Reliable Nissan responded

Thank you for your fantastic review! We're thrilled to hear you had a great experience with our team. We appreciate your recommendation and are glad you found our service offers helpful. Looking forward to serving you again!

June 17, 2025

I had scheduled an appointment online with a promotion not knowing I would have to screen shot the amount for oil change that I was offered on the app. To prove that I was offered the oil change for that More

by angela130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Iuculano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2025 -

Reliable Nissan responded

We understand how important it is for your service visit to feel seamless and straightforward, especially when scheduling online and expecting promotional offers to be honored without extra steps. We’re glad Dylan was able to assist with a discount and is following up, but we also recognize that the rest of your visit didn’t meet your expectations. Concerns like incomplete maintenance checks and missed communication about your filters are not what you should experience when bringing your vehicle in for service. Please feel free to reach out directly to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com

June 17, 2025

Service was not up to par. Was dismissed and poor quality of service provided when showed up More

by Mirreya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Iuculano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2025 -

Reliable Nissan responded

We’re concerned to hear that your recent visit left you feeling dismissed and that the quality of service didn’t meet expectations. That’s not the level of care we aim to provide, and we appreciate you bringing this to our attention. We’d really like the opportunity to better understand what happened and work toward a more positive outcome. Please feel free to reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

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