Reliable Nissan - Service Center

I set up the appointment and it went as I was told it would be with the airbags on the truck. would be with the airbags on the truck. More

Scheduled an appointment and even gave my VIN so they could look up my car. Which had previously had services done there. Dropped off my car in the garage and got a call several hours later that they can could look up my car. Which had previously had services done there. Dropped off my car in the garage and got a call several hours later that they can’t work on it because it is a hybrid. If you are a NISSAN service center then you should be able to work on any NISSAN! Also, don’t waste my time by scheduling an appointment you can’t complete. Waste of time for me, for my husband to give me a ride to work and back to pick up my car, and for your staff as well. More

My appointment went good. I was working with 2 representatives but Marissa was the most helpful. She adjusted my total after almost being charged $110 more. She didn’t hesitat I was working with 2 representatives but Marissa was the most helpful. She adjusted my total after almost being charged $110 more. She didn’t hesitate to fix the probate make sure everything was good on my receipt. More

Nice place to get service done. The prices are competitive And the people care about your needs Thanks The prices are competitive And the people care about your needs Thanks More

The people are great. The organization not so much. Since I bought my rogue I felt less than taken care of. Especially my Nissan who refuse to fix a problem that was not m The organization not so much. Since I bought my rogue I felt less than taken care of. Especially my Nissan who refuse to fix a problem that was not my fault and left me stuck with the bill. I don't understand the point of a warranty if it doesn't cover things??? And yes I do understand the reality that Nissan would not cover something that was caused by me however in this particular instance I don't believe it was caused by me. It also took four trips back and forth to the dealership and being told there was no problem like I was imagining it. So again the people at this service center are great, the service manager is fantastic and the workers are great but I really don't appreciate the dealership mentality. And I'm very disappointed to the point where I probably would never buy another car from this dealership or probably even Nissan. More

Great service. Staff was attentive and explained all services needed. I will be back for a follow up service Staff was attentive and explained all services needed. I will be back for a follow up service More

Horrible sales Manager Sammy was no help. I bought a 2024 Titan and was having problems with it 45 day’s after purchase took it in to get fixed they had it 3 weeks and they couldn’t figure ou I bought a 2024 Titan and was having problems with it 45 day’s after purchase took it in to get fixed they had it 3 weeks and they couldn’t figure out how to fix the issue so I asked Sammy to just put me in another truck wouldn’t do it told him this truck is a lemon all he told me is it’s under warranty. They replaced the transfer case that didn’t solve issues Ramon never gave me updates on what they were doing I had to call just to find out what was going on Ramon finally told me the main mechanic could not figure out the issue and would have to call engineer from manufacture. My truck was in there July 6 through end of September. I asked him if they can get me a truck because that’s what I need. They gave me in Nissan Altima to drive around, bad customer service all around. I will never buy from reliable Nissan again. The truck still doesn’t drive the same it’s just a lemon and need to buy it back. More

The wait time was good it was very professional kept me informed on my vehicle was impressed informed on my vehicle was impressed More

I was very disappointed I waited 1 1/2 hours for a scheduled oil change. There was no waiting room. The service was horrible and I wasn’t given my discount from website. scheduled oil change. There was no waiting room. The service was horrible and I wasn’t given my discount from website. More

They charged ridiculous amounts just for the car to end up worse than how it came in. They only do what they're told and don't think ahead or ask questions leaving the customer with issues they don't have up worse than how it came in. They only do what they're told and don't think ahead or ask questions leaving the customer with issues they don't have the information for. When you start asking questions they look at you like you're the problem for having a brain that thinks ahead. More