Renton Chrysler Dodge Jeep Ram

Absolutely horrible customer service and no quality standards at this dealership. Your time and money are better spent at one of the other CDJR dealerships in the area. My experience was with the servi standards at this dealership. Your time and money are better spent at one of the other CDJR dealerships in the area. My experience was with the service department--there is no accountibility within the service dept. It's a crapshoot on whether or not they'll actually do the service and it seems the techs here take shortcuts. Do not expect management to 'make it right', it seems they're the ones responsible for this low quality work culture at the dealership. More

Kind of got the impression that they really didn't care about helping you, didn't go out of their way to make sure they did everything they could to get you into a vehicle. about helping you, didn't go out of their way to make sure they did everything they could to get you into a vehicle. More

Not convenient, no longer can walk-in and must have a pre-paid oil package. pre-paid oil package. More

Kim was fabulous to work with! Clear, concise, and responsive. Super knowledgeable and kind. She took the time to explain things, and never made me feel like I was asking too many Clear, concise, and responsive. Super knowledgeable and kind. She took the time to explain things, and never made me feel like I was asking too many questions or that she was in a hurry to help someone else. Great attitude and the transaction felt very transparent. More

Had to wait over a month before I could get an appointment but they did a great job. appointment but they did a great job. More

I have dealt with many dealerships throughout my life. Cdjr was my last choice but from here out it will be my only choice. Great pricing great value. I can't say enough about the service department. Alwa Cdjr was my last choice but from here out it will be my only choice. Great pricing great value. I can't say enough about the service department. Always excellent service always on time. Absolute no hassle warranty, factory or extended. Thanks again to all the team at cdjr of Renton. More

helpful fast convenient thanks for help appreciate so much looking forward to come back again much looking forward to come back again More

Jazz was fantastic and the management was agreeable and pleasant. I really enjoyed the buying the truck here. pleasant. I really enjoyed the buying the truck here. More

My service advisor Brian was very knowledgeable and I appreciate him letting me know how things were progressing every step of the way. appreciate him letting me know how things were progressing every step of the way. More

Service advisor Micheal was very helpful letting me know my options for services available to me. my options for services available to me. More