Renton Chrysler Dodge Jeep Ram

Ryan was very helpful in diagnosing the issue my Jeep was having, purchasing needed parts from a nearby dealership, and fixing my car quickly. I appreciated the consistent communication of updates and would having, purchasing needed parts from a nearby dealership, and fixing my car quickly. I appreciated the consistent communication of updates and would use this service department again in the future if needed. Thanks for all your help, Ryan! More

Our contact Matt is great! The dealership forgot to change our oil a second time so he had it done in a half hour and took care of the bill! Also, a transmission problem that h The dealership forgot to change our oil a second time so he had it done in a half hour and took care of the bill! Also, a transmission problem that has been ongoing for the last six months was finally resolved with a computer update. More

Service was great, but I feel I was overcharged for the labor. Thank you for your service. labor. Thank you for your service. More

Repair was done in an orderly fashion however the root of the problem was not resolved. I don't know if a test drive was done after the alignment but the Jeep is still a hazard to drive. Ryan in service is the problem was not resolved. I don't know if a test drive was done after the alignment but the Jeep is still a hazard to drive. Ryan in service is a pleasure to deal with. More

Dee and team were amazing! Excellent customer service! I actually look forward to having to come back for service! Excellent customer service! I actually look forward to having to come back for service! More

Thank you very much for taking great care of my truck. Service was easy to schedule and work preformed in a timely manner. Service was easy to schedule and work preformed in a timely manner. More

You have a good sales team, especially James Toro is an outstanding person! He clearly explained everything to us! This is our third car purchase and we got the best customer service ever with this guy. Hi outstanding person! He clearly explained everything to us! This is our third car purchase and we got the best customer service ever with this guy. Highly recommend James as your salesperson! More

Service provided addressed the issue. No additional problems at the current time are occurring. Thanks. No additional problems at the current time are occurring. Thanks. More

I waited at least 15 mins before someone actually asked if I needed assistance: all the while I was being ignored by staff. I told Matt that I needed the blind spot monitor fixed and front end brake pads i if I needed assistance: all the while I was being ignored by staff. I told Matt that I needed the blind spot monitor fixed and front end brake pads installed. I waited 4 hours to be told that I needed more than 11000$ of repairs. Half of those repairs I had done in the past 6 months, ie. radiator and brake flush, tune up, etc. So, I knew you were trying to rip me off. My car is in excellent shape besides the two issues described. I paid over 300$ for something I didn’t request and for nothing. I will file a complaint with the BBB and the Washington AG. Shameful you took advantage of a disabled veteran. More

On the part of the customer service, their attention was excellent. thank you so much !!!!!!! excellent. thank you so much !!!!!!! More