Riata Ford

I would not recommend Riata Ford to anyone. Judging by other reviews I'm not sure how they stay in business. I found the car I had purchased posted on their website two days after driving off the lot at a other reviews I'm not sure how they stay in business. I found the car I had purchased posted on their website two days after driving off the lot at another $600 off my purchase price. When I confronted them with this information they acted like they knew nothing about it. I even provided the expired link which they could easier have accessed and all the salesman could do was shrug. Garbage service and shady business practices. When we purchase a second vehicle in spring it will not be from Riata Ford. Stay away from this dealer. More

John was more than helpful! After perusing the John was more than helpful! After perusing the internet, looking for a vehicle, I called and inquired about a couple of used vehicles, he stated th John was more than helpful! After perusing the internet, looking for a vehicle, I called and inquired about a couple of used vehicles, he stated that they were not "stock numbers" usually kept at his dealership, they were from a sister dealership, and he would call me right back as soon as he found the vehicles and whether or not they were still available. (I have heard this story before and usually do not get a call back). Imagine my surprise when he actually did call me back!, he let me know one of the vehicles was gone, and he would have the other that day. I then proceeded to explain my situation to John, and after some very strategic questions on his part, we were able to start the entire negotiation process OVER THE PHONE. Several calls back and forth later, he had all the details, like monthly payment, etc... (including shaving several points off of the loan interest rate!) for me and said the vehicle was ready for a test drive! (I have never had a deal go so smoothly AND known what I am getting into BEFORE a test drive! ((the deal included a trade)).). When I got to the dealership, I did the test drive, did paperwork and was outta there! GREAT JOB!! I NOW HAVE A NEW "GO TO" DEALERSHIP! More

I went there looking for a car that I saw on their website. Unfortunately, The car was sold 5 minutes before my arrival. Adriana was kind enough to show me some other options based on what we talked o website. Unfortunately, The car was sold 5 minutes before my arrival. Adriana was kind enough to show me some other options based on what we talked over the phone and what she thought I could be interested. I ended-up buying a car from her, they also offered me a good deal on my trade-in. Adriana is an excellent person and she is always taking care of her costumers. I would totally recommend Riata Ford for your next business. More

The moment I walked through the Dealership's door, the customer service was wonderful, the energy was upbeat, and it all felt oh so genuine! Prior to the actual meeting, I communicated online to begi the customer service was wonderful, the energy was upbeat, and it all felt oh so genuine! Prior to the actual meeting, I communicated online to begin my process of searching for a much needed vehicle. The salesperson did not steer me away from my intention. He assured me that they would find me what I wanted and needed at the time. He was not looking to increase his bottom line, so to speak, at my expense, which I had experienced previously during my search for a vehicle. Of course, I am aware that they are in the business of selling (cars). Nevertheless, the experience was very satisfying and rewarding! Especially the salesperson who assisted me throughout the process (as well as, the staff at Riata), absolutely deserves Salesperson of the Year! Thank You... More

I went in with no idea what I wanted and Enrique took the time to show me different cars and explain my options. He made himself available by e-mail and quickly responded to all of my follow up questions. I time to show me different cars and explain my options. He made himself available by e-mail and quickly responded to all of my follow up questions. I am very happy with my car, andI would definitely recommend Riata Ford and Enrique Rios! More

Very easy going dealer and easy to deal with and very nice people! Tony is the best sales manager I've ever worked with! Very happy with this dealer! nice people! Tony is the best sales manager I've ever worked with! Very happy with this dealer! More

I went into the Riata Ford dealership needing to buy a car, because my car had been damaged in a recent accident. Adriana saw me looking at a car and took me into her office. I gave her my specs in term car, because my car had been damaged in a recent accident. Adriana saw me looking at a car and took me into her office. I gave her my specs in terms of what I was looking to pay for a car, and she took care of the rest. She was so professional and made it so seamless with very little input from me, she was able to get me in a nice car with the precise terms I needed. Big ups to Adriana. I will send you customers in the future. More

Customer service was excellent. We were in and out with our used purchase in 2 1/2 hrs (including signing paperwork) and that was on a Saturday!! our used purchase in 2 1/2 hrs (including signing paperwork) and that was on a Saturday!! More

Enrique was very prompt, courteous & efficient through out the transaction. The complete experience from the moment we walked to to the moment we completed the sale was phenomenol. They had a lot through out the transaction. The complete experience from the moment we walked to to the moment we completed the sale was phenomenol. They had a lot of inventory and were able to provide me with the exact model & color I was looking for. I would highly recommend this dealership and sales person to anyone looking for a car or truck. Thanks Riata & Enrique for the 2014 Mustang. More

Bud went above and beyond to provide great customer service. He noticed that I needed new tires on a used vehicle that I had just bought at the dealership. He told me himself that he would not want me service. He noticed that I needed new tires on a used vehicle that I had just bought at the dealership. He told me himself that he would not want me to drive my family on the tires and did everything in his power to get those tires replaced for me. I have never experienced this kind of superior customer service before. He made my day and my experience so much better than I jave ever experienced at any other dealership before. I will continue to come to this location for all of my car needs. Thank you Bud! More