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Riata Ford

Manor, TX

Overview
Employees
Reviews
Vehicles
4.7
1,642 Reviews
Ford Austin Dealer - Riata Ford Austin Ford Dealer - Manor Ford Dealer - Hutto Ford Dealer - Georgetown Ford Dealer - Bastrop Ford Dealer - Round Rock Ford Dealer How to Find Riata Ford Riata Ford is located at 10501 US Highway 290 East in Manor, TX 78653. If you're starting around the Georgetown area, get on the I-35 South then exit at State Route 734/Parmer Ln/Yager Ln. Turn left on Farm to Market 734 East/East Parmer Lane. Turn left again at US-290 East, drive about 1.5 miles down, and you will see Riata Ford shortly! If you are coming from the Austin area, take the I-35 North/US-290 East and exit onto US-290 East toward Houston. You will soon arrive at Riata Ford, in about ten miles! For those coming from the city of Round Rock, travel south by hopping on the Interstate-35 S. Get off at exit 245 and move onto US-290 E in Manor. As you go along US-290 E you will soon find our location at your right!
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10507 US-290

Manor, TX

78653

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Showing 1,642 reviews

August 20, 2023

My salesman was William Goodwin he made my experience very smooth & comfortable with no hassle I was very satisfied with my service! Don’t forget to ask for William :)! A give him 10 out of 10 & you will More

by Meme
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Riata Ford responded

We appreciate your business and the five star rating. Will does a great job for all his customers, and will go the extra mile to ensure you are satisfied. Thanks again for your business.

August 19, 2023

Great job attentive, courteous with smile well as a storm is over knowledgeable, and kind More

by MSJJ23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Riata Ford responded

We appreciate your time and your feedback. John Henry does a great job, and we look forward to your next visit.

August 17, 2023

Kept every promise and worked with me to get a deal done. I will definitely make them my number one dealership to buy from. More

by RALPHLWARREN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Henry Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lindstrom , Edgar Cruz, Mike Jones, Michael Romero
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Aug 17, 2023 -

Riata Ford responded

Our goal at Riata Ford is to find the right vehicle for the customer, and to ensure excellent customer service. Henry and Edgar are both well-respected and professional members of our sales organization. Both of them will go the extra mile for your deal, and adapt as needed to ensure your satisfaction. We appreciate your business.

August 17, 2023

The service crew at Riata Ford is wonderful. They got my vehicle in and out quickly and fixed/checked everything I asked for. If you're looking for a service facility, give these guys a try. I h More

by UVALDERANCHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Amaya
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Aug 21, 2023 -

Riata Ford responded

We sincerely appreciate your loyalty to the brand and to Riata ford. The team works like a well oiled machine between departments if necessary. Your business and your time are important, and we use your feedback to do a check and balance against our processes. Thanks again.

August 17, 2023

The service person I had, Natalie, was extremely knowledgeable and very polite through fixing the recall on my 2021 Escape. I hope all of your service people are as excellent as Natalie is. I appre More

by KIM.MATT1224
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie
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Aug 21, 2023 -

Riata Ford responded

Thanks for your feedback for your recent service visit at Riata Ford. The team is well trained in their field, and can quickly answer questions or address any issues. Thanks for your business.

August 16, 2023

Stand up operation. Treat you the same whether you’re spending 30k or 100k. Definitely earned our business. More

by william.mays
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Underwood
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Aug 17, 2023 -

Riata Ford responded

William, we use our reviews to continually improve our prrocesses for better service, and fit the customer to the right deal for theml. Every customer is important to the dealership, and the processes does not change depending on the amount of the deal. Thanks for your time and your business.

August 16, 2023

The efficiency of the people on the dealership was incredible, everybody was so helpful on everything. More

by JGARCIA67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
NOE AVILA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Heuser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Amaya, Kevin Hopper, Lennis (Delores) Cassanova, Nicolas Hinostroza Paredes, TRAVIS GUERRERO
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August 14, 2023

Very quick and easy process. I couldn't have asked for a faster car deal to be done. From start to finish it took only an hour. Brianna, and Oscar were great! I definitely plan More

by omartinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Pulido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Toloza
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Aug 15, 2023 -

Riata Ford responded

It is our pleasure to serve you,and make the process simple and timely. Our goal is to enhance the customer experience, and to change the public perception of the Auto Industry one customer at a time. Your time is important, and we appreciate your business.

August 14, 2023

It has been my favorite agency for a long time and I love the service and how fast they work and the first time! More

by MUSTANGTX35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz, Chris Amaya
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Aug 15, 2023 -

Riata Ford responded

Choices when buying a car are endless these days, and your time is important. We work hard to ensure we get you in the right vehicle, the transaction is timely and transparent, and you are receiving the highest in customer service before and after the sale. We are here for any future needs you may have for sales or service.

August 08, 2023

Great friendly service that keeps their word. They never pressure you into add-ons you don't want. Particularly great dealership and team to work with on a pre-order. More

by EJS3330
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edgar Cruz
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Aug 11, 2023 -

Riata Ford responded

Pressure after the sale can make a deal very uncomfortable, and put a customer on edge. We pride the dealership for being timely, transparent and professional in all of our deals. We appreciate your business, and will use your feedback as a check and balance against the system to ensure satisfaction. We appreciate the review and the rating.

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