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Riata Ford
Manor, TX
1,652 Reviews
Ford Austin Dealer - Riata Ford
Austin Ford Dealer - Manor Ford Dealer - Hutto Ford Dealer - Georgetown Ford Dealer - Bastrop Ford Dealer - Round Rock Ford Dealer
How to Find Riata Ford
Riata Ford is located at 10501 US Highway 290 East in Manor, TX 78653.
If you're starting around the Georgetown area, get on the I-35 South then exit at State Route 734/Parmer Ln/Yager Ln. Turn left on Farm to Market 734 East/East Parmer Lane. Turn left again at US-290 East, drive about 1.5 miles down, and you will see Riata Ford shortly!
If you are coming from the Austin area, take the I-35 North/US-290 East and exit onto US-290 East toward Houston. You will soon arrive at Riata Ford, in about ten miles! For those coming from the city of Round Rock, travel south by hopping on the Interstate-35 S. Get off at exit 245 and move onto US-290 E in Manor. As you go along US-290 E you will soon find our location at your right!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,652 reviews
December 24, 2022
I’m a 74 yr old woman. I was not satisfied with the manner I was treated or the explanations given. I received a recall on the flex plate and was told I had to pay $200 for I was not satisfied with the manner I was treated or the explanations given. I received a recall on the flex plate and was told I had to pay $200 for them to do a check to confirm flex plate broken or not! I was surprised but agreed cause I don’t want to drive a car with a broken flex plate. I left my car there and was called back the next day saying nothing wrong with my car. According to them, they performed a diagnostic test and found my car was fine. They said if in the future I had problems, the flex plate was still covered! I was not charged the $200 so I am confused and still wondering if they did check my car. One guy there told me he could just drive the car and tell me if the flex plate was broken or not. Not a good experience. More
by SOLISYAYA
Verified CustomerEmployees Worked With
Chris Amaya
December 22, 2022
Everyone was nice and to the point. Really appreciate them taking their time with us and going above and beyond to help get the car we wanted. Ryan and Edgar were just amazing and just Really appreciate them taking their time with us and going above and beyond to help get the car we wanted. Ryan and Edgar were just amazing and just had amazing customer service. Thank you guys for making the process easy and being so kind. More
by OLIVERT177
December 22, 2022
Michael Jackson was great with meeting my needs and ensuring that I was comfortable with my vehicle and the payment. ensuring that I was comfortable with my vehicle and the payment. More
by SAMANTHA.WELCH531
December 21, 2022
Everyone we worked with at Riatta did their best to help my daughter get the best deal on a used car. Micheal Jackson in sales, Ryan Fisher in financing and Kevin Wood the GM were all friendly and they did my daughter get the best deal on a used car. Micheal Jackson in sales, Ryan Fisher in financing and Kevin Wood the GM were all friendly and they did not use high pressure sales tactics. Purchasing a car from Riatta was a pleasant experience. More
by FOREMANCINDY4
December 21, 2022
Everyone there were very friendly and helpful Will took very good care when delivering the vehicle. Kevin worked very hard to help find the right truck for me and Rocky worked very hard also. very good care when delivering the vehicle. Kevin worked very hard to help find the right truck for me and Rocky worked very hard also. More
by TWHITE16
December 19, 2022
Michael did his best to get an awesome deal. He handle everything with expert ways. I highly recommend Michael to friends. He handle everything with expert ways. I highly recommend Michael to friends. More
by NSCHWART52
Employees Worked With
December 19, 2022
Ford can fix an one day my car, they want to take 2 or more weeks. But before tan at they take 1 week to figure it out what was the problem on my car. I bought my car new there may car doesn’t have to hav more weeks. But before tan at they take 1 week to figure it out what was the problem on my car. I bought my car new there may car doesn’t have to have problems a this point. More
by AECP1_NA22
Employees Worked With
Chris Amaya
December 18, 2022
Easy strait-forward transaction. No pressure, basically just did their best to answer my questions. Good price, well documented truck and prompt delivery of plates. No pressure, basically just did their best to answer my questions. Good price, well documented truck and prompt delivery of plates. More
by DALLAS10
Employees Worked With
December 17, 2022
First visit to the service center ended up with nothing being done in over a week and when I had to pick up my vehicle because there were no loaners, the service manager told the receptionist to just mark being done in over a week and when I had to pick up my vehicle because there were no loaners, the service manager told the receptionist to just mark the ticket, customer doesn't want it fixed. I spoke to the GM which was very nice and scheduled me to come back in a week or so. He personally gave me updates and told me when my vehicle was ready. The alignment was done, but I never got the print out with the specs (second ask), the tires were balanced - but the truck vibrated worse than it did previously (ended up paying discount tire 103.00 to rebalance them), I had four concerns. 1. Cowl Panel loose at antenna (Told that was normal), 2. Front Camber looks off as the tires are leaned in (Told Toe was out by 1 deg), 3. Vibration between 62Mph and 70 - (Balanced wheels (Weights put on opposite of one another on the wheel and scratched my wheels on the inside plus left the residue from the previous weights) and 4. Need a Oil Change (Completed). The Sales Team is and was awesome, the service team just doesn't care and it would appear that is leadership down. My advisor seemed nice however, just the culture at the service department seems to be missing "Service" from the equation. I highly recommend the Sales Team and Finance Team. P.S. on Service: I also asked that my Truck be detailed as they parked it out in a field for the week it was there previously and got mud on it - that wasn't done either. :) More
by PTERRYUSMC
Employees Worked With
Never got their name, Identified themselves as the Service Manager, Kevin Wood, Chris Amaya
December 15, 2022
Had a great experience with the crew over at Ford riata in Manor they treated me with respect and let me take my time on getting the truck I wanted. Definitely recommend going there if you’re looking for y in Manor they treated me with respect and let me take my time on getting the truck I wanted. Definitely recommend going there if you’re looking for your next vehicle! And big thank you to Cameron,Oscar and Jeff that helped me with everything! More
by Elijahxzavier
