Riata Ford

I have bought every car for the last 10 years from Riata Ford, no matter where I live. I moved out of the Austin/Manor area and I don't regret driving 70 miles to return to this dealership. They always take Ford, no matter where I live. I moved out of the Austin/Manor area and I don't regret driving 70 miles to return to this dealership. They always take care of me and help me find a better car than the original one I inquired about (yes, they're salespeople and they always get me driving in a better car, but I LOVE it). I called ahead to schedule my test drive. I was interested in an SUV that looked elegant and spacious within my price range. When I arrived onsite, Kevin didn't hesitate to show me something even better, but still within the same class as the vehicle that I was interested in. He showed me an SUV with bells and whistles that I didn't know existed that had everything I wanted and more for only $1,000 more. I was sold the second I sat in the SUV. The newer, better vehicle was reduced by several thousand dollars below market value because of a special. I just test-drove the other one just to see if it would wow me as much as the Hyundai, Tuscon did. Nope. My sales associate Will helped me get everything signed and I drove out of the lot happy and in love. More

Best car buying experience ever. Ask for Josh Esparza in sales. Knowledgeable and helpful at every step of the process. Best dealership we've dealt with. Ask for Josh Esparza in sales. Knowledgeable and helpful at every step of the process. Best dealership we've dealt with. More

Great buying experience at Riata. I worked with Michael Jackson and Cameron Herrera and they were both great and easy to work with. Jeff Ledesma in finance was also great to work with I worked with Michael Jackson and Cameron Herrera and they were both great and easy to work with. Jeff Ledesma in finance was also great to work with More

I am re-establishing my credit, and the staff at Riata Ford worked graciously to secure financing for my new vehicle. I appreciate the caring and professional customer service provided by Rev woods, Mich Ford worked graciously to secure financing for my new vehicle. I appreciate the caring and professional customer service provided by Rev woods, Michael Jackson, and Jeff Ledesma. More

AJAY MALANI AND RYAN FISHER ARE EXTREMELY HELPFUL AND MADE THE EXPERIENCE ABSOLUTLEY APPRECIATED THANKS MADE THE EXPERIENCE ABSOLUTLEY APPRECIATED THANKS More

More expensive than I thought it should be. Service time and people excellant. I will return Service time and people excellant. I will return More

Great service. Friendly and on time. Did the job and have good explanation when done Friendly and on time. Did the job and have good explanation when done More

Professional, courteous staff from the moment you walk in the door. Many thanks to Michael Jackson for all your hard work and dedication! the door. Many thanks to Michael Jackson for all your hard work and dedication! More

I want this to be as accurate as possible so let's start at the beginning. I created a reservation for my Bronco through Ford website like so many others and got an email to wait for the dealership to reach at the beginning. I created a reservation for my Bronco through Ford website like so many others and got an email to wait for the dealership to reach out to me. I waited a month without hearing anything so one weekend I drove down to the dealership and talked to Kevin Wood. He said he would have Jason who at the time was their order guy reach out to me. Which I have to say crushed me because he never called my order never got placed. It wasn't until Jeff return my call and made everything right. He helped create and place my order making my reservation a reality which at the time made me like a child getting a Christmas present with all the butterflies and excitement. He was there for all my questions and helped with making the alterations as I was trying to get my perfect Bronco Badlands. He was kind reassuring and patient. As time progressed and my order was still delayed, I ended up making one final change at this time Jeff got a promotion and that is when I met Josh who took over for the ordering/change of vehicles. Josh was also great just like Jeff, he made the final change to my order which by luck it kicked it up in being issued a Vin# and in line to be built. Which shocked me and gave me all the emotions. This was my first new vehicle and the biggest purchase/investment I have ever made. I can honestly as of right now I don't regret it. Once got the email that my Badland was shipping I called the dealership and asked about the time frame of when my vehicle would be delivered once that time frame came I waited for a call that didn't come part of that was they forgot to update my phone number as I asked, but I ended calling them and sure enough, it was there. This is when I met Cameron he help with finalizing the sale and got me with Ryan to get the paperwork I needed for my bank to make my purchase final. Both Camron and Ryan were great too, Nice to deal with and both answered my additional questions and concerns. Overall my experience was good once they got the right team in place. If and when I am ready to make another purchase I will come back to Riata Ford, but for now I plan to keep my badlands for a long time. Thank you to everyone that I worked with it was a pleasure. More