Riata Ford - Service Center

First, let me say I was very happy with my salesman, Michael Jackson. Michael went above and beyond as my advocate, even after he'd made the sale. That said, there where some issues that came up that - Michael Jackson. Michael went above and beyond as my advocate, even after he'd made the sale. That said, there where some issues that came up that - though resolved in my favor - caused some delays and frustrations to me. Some of these probably were just due to a lack of communication between various parts of the Riata team (sales, loaner car, service, etc.) and may also have been due to some unique circumstances with the vehicle I purchased. More

It was my first service for my truck and it was a pleasant experience and easy experience. pleasant experience and easy experience. More

This is just to enable the button so I can click next and move o. With my life move o. With my life More

Went above and beyond to make sure our vehicle was safe and ready for summer travel. The service was prompt and so nice. and ready for summer travel. The service was prompt and so nice. More

I didn’t have a long wait they told me when to expect my car and it was ready on time Thanks for the ride to my home and the pick up to get my car. You’re the greatest. car and it was ready on time Thanks for the ride to my home and the pick up to get my car. You’re the greatest. More

I was happy with the warranty work that was done on my vehicle. They got me in and out fairly quickly. However, while the techs worked on my vehicle, a storm blew in. Since my vehicle was left open with t vehicle. They got me in and out fairly quickly. However, while the techs worked on my vehicle, a storm blew in. Since my vehicle was left open with the windows down, it was covered with dust and debris all over the inside. I felt that they should have cleaned my vehicle up before returning it to me. More

Quick and easy. Thought service might take more than a day, but had my car back the same day Thought service might take more than a day, but had my car back the same day More

This is my second experience at Riata Ford. The exceptional experience the first time brought me back, even though it is a bit of a drive for me. The exceptional experience the first time brought me back, even though it is a bit of a drive for me. More

Very friendly and helpful. Kept me informed with every step. They took very good care of my car. Kept me informed with every step. They took very good care of my car. More

They were prompt, quick and communicative. Very polite and friendly. Clean waiting room and restrooms. Very polite and friendly. Clean waiting room and restrooms. More