Riata Ford - Service Center

Very good service, the waiting time was reasonable, the customer service was very good, everything in general was very good customer service was very good, everything in general was very good More

The guys are great honestly best bunch of friendly non pressure sales but willing to meet you halfway to make the deal! pressure sales but willing to meet you halfway to make the deal! More

Poor communication, staff seems don't care very good about explanations or solve the issue, and made me take my truck 3 times. 1st day, service was completed, 2nd time I left my truck all day and nothi about explanations or solve the issue, and made me take my truck 3 times. 1st day, service was completed, 2nd time I left my truck all day and nothing was done, I was asked to take my truck for a third time, I left my truck all day, they completed what they needed but they left my truck with a very annoying noise in the interior while I am driving. I did not receive any paperwork of the job completed and when I texted back to JD I can see he is annoyed or it didn't care at all to solve the issue. More

Friendly & helpful. Speedy oil change, wiper blade install & new wheel center cap. Had no appointment Speedy oil change, wiper blade install & new wheel center cap. Had no appointment More

Thanks to Joe Vanek (Service), Jeff Ledesma (Sales Finance) and the team at Riata Ford for the thorough Maintenance Service on my 2022 Ford Explorer. Joe and Jeff were both very professional, answered Finance) and the team at Riata Ford for the thorough Maintenance Service on my 2022 Ford Explorer. Joe and Jeff were both very professional, answered all of my questions about the Maintenance Service Plan, and the team took care of all of my scheduled maintenance and Vehicle Inspection in one appointment. More

The service was fast. However I still don’t show any reward points updated on my account! Please update it. However I still don’t show any reward points updated on my account! Please update it. More

Always great, fast, friendly service! Will definitely continue to use for all of my cars service needs. Will definitely continue to use for all of my cars service needs. More

Riata just started the new service program that includes pick up and delivery of your vehicle in addition to a video of the car services, the way other companies do it, and providing status and ETAs via tex pick up and delivery of your vehicle in addition to a video of the car services, the way other companies do it, and providing status and ETAs via text. They made the whole transaction transparent and very convenient and even the suggestions for additional services was less of a "hard sell" and more like actual recommendations. Great job! More

Awesome service ! Incredible work. I will always come back and the people are super nice! Incredible work. I will always come back and the people are super nice! More

Customer service was great throughout. Initially went in for work on one vehicle, and walked out with another. Everyone I interacted with was friendly, smiling, and helpful. Even those tha Initially went in for work on one vehicle, and walked out with another. Everyone I interacted with was friendly, smiling, and helpful. Even those that weren't assisting me. From service to sales it was about as good a visit as I could've hoped for. More