Riata Ford - Service Center

Any time you have to bring in your vehicle in for repairs, especially a major one like this one is not exactly something you look forward to. What did help was Anthony's level of customer service fr repairs, especially a major one like this one is not exactly something you look forward to. What did help was Anthony's level of customer service from keeping me informed of the status of the vehicle to making sure I had transportation during the process. Any time I bring in a vehicle for service and need a courtesy ride I'm always greeted by Berto with that great smile of his. I've always said that an organization's greatest asset is its people and when they are taken care of it reflects in the way they perform in their roles. Thank you for taking care of your people and empowering them to give their best and have a blessed week. Marvin Davis More

The offer to have our appointment at home was great! they called ahead and were exactly on time. Work was done so quick, I was surprised they were done. Super experience. they called ahead and were exactly on time. Work was done so quick, I was surprised they were done. Super experience. More

Great service, nice people, good, experience, what else is there to ask for. Thanks for being awesome. is there to ask for. Thanks for being awesome. More

JD is the man I contact every time I need service on my SUV. I've been working with JD for years. SUV. I've been working with JD for years. More

Great experience. Easy completing deal and finance paperwork. In and out of dealership within three hours from arrival. Easy completing deal and finance paperwork. In and out of dealership within three hours from arrival. More

Had the best experience i could off hope for. Definitely won’t be the last purchase. Definitely won’t be the last purchase. More

JD Brooks my service advisor promptly took care of my car and rapidly call me with the findings of the problems and expidate the repair of my vehicle and rapidly call me with the findings of the problems and expidate the repair of my vehicle More

Service advisor get into the problems with car and promptly inform me of what they were and he we notify me as soon car will be ready promptly inform me of what they were and he we notify me as soon car will be ready More

I took my truck for the same issue twice now and both times they said that they had to recharge my battery before replacing it. After 3 hours I was told that now they had diagnose what is draining my bat times they said that they had to recharge my battery before replacing it. After 3 hours I was told that now they had diagnose what is draining my battery and would take a full day. So now I have to return with my truck which in my opinion should have been done all along. BTW the battery still wasn’t replaced. More

We are very pleased with our recent service experience which was an engine control module software "tweak" performed by a mobile technician who came to our house to close an open recall notice. I cannot which was an engine control module software "tweak" performed by a mobile technician who came to our house to close an open recall notice. I cannot recall the mobile technician's name, but he arrived on time and quickly resolved the issue. 5 starts to all involved and to the dealership overall. More