Riata Ford - Service Center

They fixed my problem, only took 5 different dealerships and 8 trips before my Heros over at Riata Ford finally fixed my issues that been plaguing me for two years. Other dealerships just cleared the fault and 8 trips before my Heros over at Riata Ford finally fixed my issues that been plaguing me for two years. Other dealerships just cleared the fault codes and called it good, my Hero's didn't give up, worked with me, provided me with a rental that I'm entitled to, but other dealers made excuses and didn't honor. Speedy repairs, good communication all around and an understanding on how to turn something negative into a positive experience. I know where I'll buy my next vehicle without doubt. Then we'll see if the sales department is as good as the service department. More

It's all good everything was very good the service department team get a thumbs up and I will return with a smile.. department team get a thumbs up and I will return with a smile.. More

Fantastic service! This was the easiest buying experience I’ve ever had!!! I would recommend Riata Ford!! This was the easiest buying experience I’ve ever had!!! I would recommend Riata Ford!! More

Y'all Mechanics and Aaron K. I told Him when my Pickup Truck F-250 4X4 is due for a Oil Change, and they still sent the Pickup Truck Out to me I told Him when my Pickup Truck F-250 4X4 is due for a Oil Change, and they still sent the Pickup Truck Out to me More

They did everything they said they would do. The dealer install tow package was done very well the very next day after I bought my Bronco. The dealer install tow package was done very well the very next day after I bought my Bronco. More

Will, Henry and JD have all been very helpful in getting my new Bronco ordered and then the DIO installed following delivery. They continued to help me after the sale, which I appreciate. my new Bronco ordered and then the DIO installed following delivery. They continued to help me after the sale, which I appreciate. More

They were quick about making the repairs I needed done. Kept me informed of the progress and let me know when done. Kept me informed of the progress and let me know when done. More

Dealership took care of my vehicle's problems and allowed me to leave there with a fantastic vehicle. me to leave there with a fantastic vehicle. More

When I had my pickup truck hauled in by a wrecker I told Aaron that it's was DUE FOR A OIL CHANGE and HE Called me and said that my F-250 4X4 was ready to Go which it's Wasn't, Because THE OIL CHANGE WASN'T Aaron that it's was DUE FOR A OIL CHANGE and HE Called me and said that my F-250 4X4 was ready to Go which it's Wasn't, Because THE OIL CHANGE WASN'T DONE, AND MY PICKUP TRUCK WASN'T FIXED SO SOMEONE CAME OUT ON 3-22-2024 FOR MY F-250 4X4 AND THEN CALLED ME AND SAID THAT IT'S GOING TO BE LONGER, SO I FINALLY GOT IT FIXED ON WEDNESDAY 3-27-2024, SO I'M NOT VERY HAPPY WITH THE RESULTS More

They Took my car in right away, were able to get the parts quickly and was completed in within three days parts quickly and was completed in within three days More