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Riata Ford - Service Center

Manor, TX

4.6
776 Reviews

776 Reviews of Riata Ford - Service Center

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December 09, 2023

Absolutely top-notch service. I showed up without an appointment and they went above and beyond to get me in and out timely and Nicole was super helpfulf. More

by karjens39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Vasquez
December 08, 2023

They were here on time. Fixed two small recall items & changed my oil right on the curb by my house in less than thirty minutes. The guys were friendly & courteous. All-i More

by GREASEWD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2023

Great experience! Our advisor Jay was awesome!!checked in our vehicle and were provided with a rental. More

by MARIAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
December 01, 2023

Advisors accommodated me at the last minute. This is important because my warranty was expiring. Also all the work was done in a timely matter. And no he's just picking up the car. They even pic More

by CARLOS.GRANJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

They charge for leak repair and I got and it was still leaking even after they supposedly test every line. Had to take truck back and they want to charge me again for something they created More

by JORTEGA330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelsey Martinec
November 28, 2023

We have been with Riata Ford for a few years now and have always received excellent service. JD was very helpful and kept me informed when my truck was being worked on. I recommend Riata Ford to everyone I k More

by CAROLINAP18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

I was ok with work I needed but thank God I had extend warranty rear main leak and bad sensor and only 32000 miles but told warranty did not cover driver assistance sensor I had no accident told it becaus More

by Fred Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2023

Good service very professional I’m satisfied I will return and recommend others and I will get another car soon More

by MIGUELCAVADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eren
November 25, 2023

Another great service visit at Riata Ford. I am always pleased with how well I’m treated and the service provided. I’ll be a customer for life. More

by DLDAVIS1169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron
November 20, 2023

They did a great job on my Ford expedition. Will come back to them on my next service. More

by KENNETH.M.LADD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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