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Riata Ford - Service Center

Manor, TX

4.6
776 Reviews
Call Service Center (512) 281-3673

776 Reviews of Riata Ford - Service Center

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September 11, 2023

Excellent service, quick and fast to make an appointment ! Great customer service too! I will recommend Riata if you ever need your vehicle maintenance done. More

by gris.roles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Amaya
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Sep 12, 2023 -

Riata Ford responded

Our main job is our service group is to provide great customer service, work diligently to get appointments scheduled, and to keep the ball rolling. Chris is a strong staff member who can keep you informed of progress, and provide updates in a timely manner. We use the reviiews as a check and balance against our processes to ensure we are doing the right things.

September 06, 2023

The main reason for my great delight with this dealership is the close proximity to my home. Not only is it less than three miles away, but the service has always been courteous, professional, and More

by Opa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2023 -

Riata Ford responded

Thanks for your continued support and business for our Riata location. the team is well trained and efficient. We appreciate the rating.

September 02, 2023

Jon Henry kept me informed and up to date threwout my whole service visit even though backorder parts he made it as easy as possible and the whole Riata service team! More

by TNH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Amaya
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Sep 06, 2023 -

Riata Ford responded

Thanks for the feedback for your recent service work at Riata Ford. Jon Henry is very dedicated and tenacious about the work he is doing for your vehicle. The team will update you with any update, and ensure the paperwork is clear and transparent as well. Thanks for choosing Riata Ford as your service dealer, and we look forward to your next visit.

September 01, 2023

Great service and nearest location to me. Would recommend to others that have ford vehicles More

by BRIANCABANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Sep 06, 2023 -

Riata Ford responded

We appreciate your feedback on your service visit at Riata Ford. The team works cohesively behind the scenes to ensure your vehicle is finished right the first time to avoid re-trips. Thanks for the recommendation and the rating.

Sep 06, 2023 -

Riata Ford responded

Brian, we are delighted to be the dealer of choice for your service work on your vehicle. The team is well trained, professional, and dedicated to getting the work done correctly. They are among the best in the area, and will always deliver on their work. We appreciate your recommendation.

September 01, 2023

Thank you for fixing my car. Keep updated and very fast and efficient service. Service center is also very near in our place.. love it More

by MARIASHEILA.PELIGRINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Amaya
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Sep 06, 2023 -

Riata Ford responded

Thanks for your feedback and rating for your recent service visit at Riata Ford. We are delighted to be your dealer choice for all your service, and we will continue to work hard to keep your business.

August 31, 2023

Amazing service with an amazing staff! No place in would rather take my vehicles for service. More

by JDBRKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2023 -

Riata Ford responded

Your business and your time are very important. We work with our techs consistently to make sure our processes are providing the best service and products available. We appreciate your loyalty to Ford and to the Riata Ford dealership. Thanks for your rating.

August 30, 2023

fast and efficient service - very clean facility - well staffed with knowledgeable employees - seemed to work hard to earn your business More

by PERRYKOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jones, Michael Romero
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Aug 30, 2023 -

Riata Ford responded

Your feedback lets us know we are doing the right things, and our facility is comfortable, clean and the staff is genuinely concerned with the guests. We will continue to work hard to keep your business, and we appreciate your time.

August 29, 2023

Oil Change and Inspection were done quickly and effectively. The wait time was good and was able to stay with eating up my day. More

by REID.LONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Welch
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Aug 30, 2023 -

Riata Ford responded

Reid, we appreciate your time and your feedback. We depend on the customer to let us know if we are doing the right things or if we have training opportunities. Our primary goal is to satisfy every customer while changing the customer perception of the Auto Industry. Thanks for your business.

August 28, 2023

All staff very knowledgeable and super friendly. Very quick in getting me back on the road. More

by CURTS49ERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TRAVIS GUERRERO
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Aug 28, 2023 -

Riata Ford responded

Thanks for the recommendation and your review. You worked with one of our top advisers, and we appreciate your business.

August 25, 2023

Trusted service that I can depend on when I need the correct maintenance and service done on Ford car. More

by bluebohemia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
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Aug 25, 2023 -

Riata Ford responded

Reviews are critical to the success of any dealership, and we use ours as a tool to ensure customer success. It is important that we fix the issue right the first time to avoid additional costs or retrips for the customer. Thanks for your time and your business.

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