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Riata Ford - Service Center

Manor, TX

4.6
776 Reviews
Call Service Center (512) 281-3673

776 Reviews of Riata Ford - Service Center

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June 23, 2023

JD worked his magic and got our Escape repaired in time for our trip to South Carolina to visit relatives and see the homes and churches and graves of our ancestors who first came to the US in the 1800s. W More

by LANELLFRENCH1944
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Riata Ford responded

Lanell, we sincerely appreciate your business, and your loyalty to Riata Ford Servcie. J D runs a tight ship, and the team works tirelessly to enhance your service and provide superior customer service. It sounds like your trip was historical and family related which is a double bonus. We will work hard to continue to keep your business.

June 20, 2023

Excellent service as always from JD . Riata takes great care of my truck maintenance needs. More

by MELISSA.GARCIA
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2023 -

Riata Ford responded

Melissa, our business is only as good as our reviews show. We use them to embrace the customer experience for constant improvement. Our service group is among the best in the state, and we appreciate your loyalty!

June 16, 2023

Everyone at Riata does an excellent job every time I go! Always helpful and friendly! More

by MJONES58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Amaya
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June 15, 2023

Great customer service vehicle was done before promised! ! All the service guys was helpful in explaining the work they needed to performed. More

by clay7229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 09, 2023

I have always had good experiences at Riata that is why I keep going back More

by RROULSTON3955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Hart
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June 08, 2023

Thanks to Riata ford and JR for great service and taking good care of my bronco. More

by PCARZOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
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Jun 08, 2023 -

Riata Ford responded

Thanks for the feedback, and we appreciate your business.

June 07, 2023

JD came to our rescue. Our Escape had a damaged engine. We had a trip to see family in South Carolina. JD and his team worked their magic and got the vehicle repaired befor More

by LANELLFRENCH1944
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

Riata Ford responded

Thanks for your business, and the feedback. Every review gives us an opportunity to look at our processes, and develop a way to improve the customer experience. We are delighted we were able to assist you so your trip was a success.

June 03, 2023

Good customer service I love my new car all the employees were very Consistent and friendly thanks so much God Bless 🙌 🙏 💜 More

by ANDREABUNTON44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Heuser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

Riata Ford responded

Thanks for your business and your five star rating.

June 01, 2023

Fantastic people, very kind and ready to answer any question you have!!! Easy to make a deal with them! Great job! More

by MARBOJMAR1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I really don't remember the names but i wpuld give 5 stars to everyone!
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May 31, 2023

Cameron Herrera and other Team members were very professional and went out of their way to assist. More

by ROSALEZGRACIE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Herrera
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