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Riata Ford - Service Center

Manor, TX

4.6
776 Reviews

776 Reviews of Riata Ford - Service Center

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May 31, 2023

Joseph did a great job. Got me in and out quickly. New tire and rotation. Thanks. More

by LEERAINES824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Amaya
May 27, 2023

Oscar was terrific taking the time to check out an issue with my new car as well as explaining and resetting the computer More

by BARTOCCI62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jones, OSCAR GONZALEZ MORIN
May 27, 2023

JR was great and very attentive. I didn't see him on the list but I give him 5 stars! More

by PCARZOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
May 26, 2023

My car ford escape is still having same problems just very disappointed they keep my car for 3 days without a loaner and dating do nothing More

by GAMEZLINDA3728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Amaya
May 29, 2023 -

GAMEZLINDA3728 responded

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May 25, 2023

I thoroughly enjoyed my visit and the sales department was quick and thorough. The deal was fair and transparent the whole way through. This was a great experience! More

by Otay M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Salinas
May 18, 2023

If I could give negative stars I would, worst dealership I have ever used will not buy from here again!!!! More

by KRISTYDANSON
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JD Brooks
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

Thank you, JD! Always exceptional service and I appreciate his diligence to get resolution through the warranty! More

by MELISSA.GARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

I was ignored for 25 minutes by 3 representatives, who were all playing on their personal cellphones, when I walked in the service center. I finally asked a service person who was playing on his cellphone More

by DRICE20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure if John is JD but JD deserves the 5 stars everyone else deserves 0 stars.
May 11, 2023

Riata Ford has earned my business. Professional and efficient work is always delivered. Thank you Riata Ford and your service team More

by SEGURAOSCAR86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Amaya, Kevin Hopper
May 09, 2023

I was pleased to learn there was a mobile service to handle my recalls, and the technician did an excellent job. Thanks More

by SFGLASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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