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775 Reviews of Riata Ford - Service Center
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January 11, 2023
I love the new express service check in! ! There was a small miscommunication and they fixed it on Riata’s dime. Thank you to all involved. ! There was a small miscommunication and they fixed it on Riata’s dime. Thank you to all involved. More
by Cittycat
Verified CustomerEmployees Worked With
Staff in express service area.
January 10, 2023
The service center was great! They finished everything in a good time and was nice. The only thing was when it was to time to pay, the price was higher than what was quoted but tr They finished everything in a good time and was nice. The only thing was when it was to time to pay, the price was higher than what was quoted but trust they corrected the price. More
by SAMANTHA.WELCH531
Employees Worked With
Joe
January 10, 2023
The Riata ford service team and quick lane always take care of me and my vehicles like I’m family care of me and my vehicles like I’m family More
by TNH
Employees Worked With
Other Employees :
Joe da man Vanek , Chris Amaya, Heidi Rowling
January 06, 2023
I had an excellent experience with Reata Ford, beginning with our initial test drive in August 2022 through the ordering and delivery process in January 2023. Each member of the team that we interacted with with our initial test drive in August 2022 through the ordering and delivery process in January 2023. Each member of the team that we interacted with was helpful, prompt, and went out of their way to make sure we were taken care of, our questions were answered, and needs were met, right down to making sure we got the best possible rate on the truck. The truck we ended up with is awesome, and we'll be long-time Reata customers. This is the 3rd Ford dealership I've purchased from in various areas of the country and by far the best experience. More
by ENALBONE
January 04, 2023
The team at Riata Ford always goes above and beyond to make sure our experience is top notch. make sure our experience is top notch. More
by DRHELLER
January 03, 2023
I reserved my vehicle in August of 2021 and finally took delivery on Dec 30th, 2022. Throughout the nerve-wracking wait and the multiple re-orders for manufacture years, Riata, especially Joshua Esparza, wa delivery on Dec 30th, 2022. Throughout the nerve-wracking wait and the multiple re-orders for manufacture years, Riata, especially Joshua Esparza, was amazing at keeping me in the loop on how things were progressing and was always willing and quick to respond to any questions I had a long the way. A coworker also reserved the same vehicle around the same time but through a different dealer. Every time I shared an update on my vehicle, his response was always, “I have heard anything” or “I don’t know what’s going on with mine”. So glad I chose Riata! They also were able to beat the financing terms I had already secured. This was by far the best dealer experience I’ve ever had, and I can’t recommend Riata highly enough. More
by KHUSTED
Employees Worked With
Ryan Fisher, Joshua Esparza
January 03, 2023
I always get great service here. I moved to South Austin and do not mind the drive simply for the service that is provided. Heidi, Jon, and the others are always welcoming and kind. I moved to South Austin and do not mind the drive simply for the service that is provided. Heidi, Jon, and the others are always welcoming and kind. More
by RON.BROWN92
Employees Worked With
Jon, Heidi Rowling
