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Riata Ford - Service Center

Manor, TX

4.6
791 Reviews
Call Service Center (512) 281-3673

791 Reviews of Riata Ford - Service Center

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January 29, 2023

My experience was great and quick wasn’t forced to get a more expensive vehicle or something like that I really enjoyed it and my next vehicle purchase will be at Riata Ford More

by MARIONIOMENDOZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2023 -

Riata Ford responded

Thanks for providing us some feedback, and congratulations on your purchase. The team is working to find the vehicle that meets your needs and is in your price range. We like to offer several options, and keep the transaction transparent and timely.

January 16, 2023

This is our second truck we have purchased from Riata and both times are experience have been amazing. Our sales person Michael Jackson always goes over and beyond helping us get our purchased completed. Hi More

by CORITHURTADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Fisher
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Jan 17, 2023 -

Riata Ford responded

We appreciate your time to write a review for us related to Riata Ford, and we are very happy to have you as a loyal customer. Your business and time are very important, and we will continue to ensure your remain a customer. We are as close as a phone call for any future sales or service needs you may encounter. Thanks for your business.

January 16, 2023

JD scheduled and had completed repairs as he promised. Ross was very efficient taking us home and picking us up. Riata has a dependable team. More

by sbramblett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ross
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Jan 17, 2023 -

Riata Ford responded

Your business and your time are valuable, and thanks for sharing your feedback for your service recently at Riata Ford. Jd is among the best in the business and runs a tight shop working hard to get vehicles fixed right the first time. Thanks for the kind words, and your rating.

Jan 17, 2023 -

sbramblett responded

We will definitely use Riata Ford again.

January 14, 2023

Everyone at Riata Ford is friendly and professional. I will always come back to Riata Ford for all of my service and buying needs. More

by RACHELANNMOREHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Otay Martinez , Chris Amaya, Heidi Rowling, Kevin Hopper
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Jan 16, 2023 -

Riata Ford responded

Rachel, we know you are enjoying the vehicle you recently purchased, and are delighted we will be your service dealer as well. Your business is important, and please reach out for any concerns or issues.

January 13, 2023

Chris has a great balance between professional and friendly. I described the issues I am having and he's going to take care of it, but is waiting for a time to provide a comparable loaner. I'm looki More

by Aquone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Amaya
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Jan 16, 2023 -

Riata Ford responded

Thanks for your feedback and 5 star rating. Chris is often requested and is very thorough and professional. Thanks for your business, and your time.

January 11, 2023

Great job it was quick and easy and the drop off and picked up was great More

by RICKYAG1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Amaya
Report | Print
Jan 11, 2023 -

Riata Ford responded

Thanks for the rating and your business. Our service group is among the best in the state, and works hard for all their customers. Wishing you a super 2023.

January 11, 2023

I love the new express service check in! ! There was a small miscommunication and they fixed it on Riata’s dime. Thank you to all involved. More

by Cittycat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Staff in express service area.
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Jan 11, 2023 -

Riata Ford responded

Thanks for taking time to write us a review and provide feedback. The new express check-in was a great addition, and we are glad customers are liking the process. We appreciate your business, and thanks for the rating.

January 10, 2023

The service center was great! They finished everything in a good time and was nice. The only thing was when it was to time to pay, the price was higher than what was quoted but tr More

by SAMANTHA.WELCH531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Jan 11, 2023 -

Riata Ford responded

Samantha, our service group is among the best in the state. We work hard to make sure we get it right the first time for the customer to avoid multiple unnecessary trips back and forth. We appreciate your business, your time to write a review, and your business.

January 10, 2023

The Riata ford service team and quick lane always take care of me and my vehicles like I’m family More

by TNH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe da man Vanek , Chris Amaya, Heidi Rowling
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Jan 11, 2023 -

Riata Ford responded

We appreciate your time and your feedback for our service group. They are among the top in the state, and pride themselves on fixing the issue the right way the first time. We appreciate your business and thanks for your rating.

January 09, 2023

Great service department no long wait for my rental and it was clean and full of gas. More

by KHOGANP249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Amaya
Report | Print
Jan 09, 2023 -

Riata Ford responded

Thanks for your feedback, and your business. Our service department is among the best in the state. Chris does a super job as an advisor, and we are here for any future needs.

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