776 Reviews of Riata Ford - Service Center
Service is excellent. Every time I call, I get the appointment time I need. Turnaround time for my general service is always fast. A clean location and friendly staff. Every time I call, I get the appointment time I need. Turnaround time for my general service is always fast. A clean location and friendly staff. More
All the staff was friendly and when I has issues with my car 3 weeks after I bought it they wanted to make sure I got the issue resolved car 3 weeks after I bought it they wanted to make sure I got the issue resolved More
My oil change was done in a timely manner. But when I wanted a less than 5 min. check of my car concerning a recall, I was told it could not be done. I live an hour from the dealership. I w But when I wanted a less than 5 min. check of my car concerning a recall, I was told it could not be done. I live an hour from the dealership. I was shuffled between service and fast lane. I felt as though I was treated as very un-valued and no one cared how far I drove or how inconvenienced it would be for me to come back again. Something that took such a small amount of time should have been dealt with for a customer who bought the car at this dealership and has all my service done at this dealership. I will not be returning. More
I am re-establishing my credit, and the staff at Riata Ford worked graciously to secure financing for my new vehicle. I appreciate the caring and professional customer service provided by Rev woods, Mich Ford worked graciously to secure financing for my new vehicle. I appreciate the caring and professional customer service provided by Rev woods, Michael Jackson, and Jeff Ledesma. More
A amazing dealership with a family like feel and some of the best Service advisors. Joe took care of me with ease and updated me every step of the way. I recommend everybody to visit Riata Ford and the whol the best Service advisors. Joe took care of me with ease and updated me every step of the way. I recommend everybody to visit Riata Ford and the whole sales and service team if you have a Ford or Non-Ford vehicle they will get you taking care of!! More