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Riata Ford - Service Center

Manor, TX

4.6
776 Reviews

776 Reviews of Riata Ford - Service Center

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November 10, 2022

Good customer with excellent technical skills my maintenance with completed within within five business days. More

by JM5209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jones, Chris Amaya, Lennis (Delores) Cassanova
Nov 11, 2022 -

Riata Ford responded

Our service team at Riata Ford is among the best in the state, and they work diligently to get it right the first time. Your time is important, and we appreciate the time for you to write your review. We look forward to any future service needs you may have, and thanks for the five star rating.

November 07, 2022

Dropped off wife's car for oil change. While that happens they find other stuff and give me the option to do fix stuff Wohderfull More

by THE3HENDERSONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2022

Chris is a rockstar! I drove 60miles just to work with him. Other Henry, He is THE best employee you have there. More

by IVEYHUDSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Amaya
Nov 07, 2022 -

Riata Ford responded

Ivey, thanks for taking your time to write us a positive reviwe for your recent visit to Riata Ford. Chris works hard to keep his customers informed, and with a timely process. He is a top advisor, and we appreciate your business.

November 03, 2022

I have been with this dealership for service to my vehicles '97 Crown Victoria, 2006 Mercury Marquis, 2018 Taurus. Kevin Hopper is a great Service Manager for all of Leif's properties. More

by CAROLHARTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi Rowling, Kevin Hopper
Nov 04, 2022 -

Riata Ford responded

Carol, your loyalty speaks bounds for our service department at Riata Ford. Your business is very important, and thanks for the five star rating and positive feedback.

November 01, 2022

My car inspection was done quickly and without issue. They got me in when promised and out when promised More

by MTLEWIS0109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joesef, Chris Amaya
Nov 01, 2022 -

Riata Ford responded

MTLEWISD0109, positive feedback like yours reassures us that we are doing the right things for the customer. Our goal is to be transparent for your work, and keep you informed along the wayl. Thanks for trusting Leif Johnson, and we look forward to seeing you on your next service issue.

October 25, 2022

Been using Riata for years now for service. They have always been easy to work with and schedule as well as polite. Once in system, they are super easy to schedule service online. Once at ap More

by JEREMYJPIERCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elena
Oct 26, 2022 -

Riata Ford responded

Jeremy, our system makes it easy for repeat customers to schedule new appointments, recall work or whatever they need. The team is very professional, and works for the customer always. We work to keep it timely, and keep you informed along the way. Thanks for your loyalty and your business.

Oct 26, 2022 -

JEREMYJPIERCE responded

To clarify, my intent was a positive review. 100% agree with your response.

October 24, 2022

Excellent service start to finish. zoomed delivery sevice. Finance dept on point. Job well done More

by RNEELY151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Wood
Oct 25, 2022 -

Riata Ford responded

RNEELY151, thanks for the five star rating for your recent service visit at Riata Ford. Your business is important, and our team is highly trained to do their jobs effectively and timely. We appreciate your business, and your time.

October 24, 2022

Friendly and exceptional service, clean, speedy service. I would recommend them for you service advisor More

by clondalew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Amaya
Oct 25, 2022 -

Riata Ford responded

Thanks for your positive review for your recent service visit to Riata Ford. Chris does a great job, and the team is highly rated. We appreciate your business, and the five star rating.

October 21, 2022

Great service. Very quick, reasonably priced. Truck was clean when I dropped it off and clean when I picked it up. Very cool More

by LOVE2FISH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Amaya
October 21, 2022

I had a major breakdown with my truck after having some performance issues, and had it towed to Riata and when it arrived Mr. JD promptly called me at the first opportunity walked me through how everything More

by QUINCY443
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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