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Riata Ford - Service Center

Manor, TX

4.6
791 Reviews
Call Service Center (512) 281-3673

791 Reviews of Riata Ford - Service Center

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November 23, 2022

AJAY MALANI AND RYAN FISHER ARE EXTREMELY HELPFUL AND MADE THE EXPERIENCE ABSOLUTLEY APPRECIATED THANKS More

by NACHO.VILLALOBOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJAY MALANI, Ryan Fisher
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November 18, 2022

More expensive than I thought it should be. Service time and people excellant. I will return More

by cmathis7651
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe vanek
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November 17, 2022

Great service. Friendly and on time. Did the job and have good explanation when done More

by BLPAYNE1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Hinostroza Paredes
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November 16, 2022

Good customer service with JD's excellent customer skills the repair and maintenance completed was excellent. More

by QUINCY443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2022 -

Riata Ford responded

J.D. runs a tight shop at Riata Ford, and the Service Advisors are among the best in the area. thanks for taking your time to leave us a review, and we appreciate your business. We are as close as a phone call for any future needs.

November 16, 2022

A amazing dealership with a family like feel and some of the best Service advisors. Joe took care of me with ease and updated me every step of the way. I recommend everybody to visit Riata Ford and the whol More

by TNH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorothy Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vanek , Kevin Wood, Ryan Fisher, Chris Amaya, Heidi Rowling
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Nov 16, 2022 -

Riata Ford responded

Thanks for your positive feedback on your visit to Riata's service team. They are heads above most shops in the area, and are considerate with their customers. We appreciate your business, and your recommendation.

November 10, 2022

Good customer with excellent technical skills my maintenance with completed within within five business days. More

by JM5209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jones, Chris Amaya, Lennis (Delores) Cassanova
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Nov 11, 2022 -

Riata Ford responded

Our service team at Riata Ford is among the best in the state, and they work diligently to get it right the first time. Your time is important, and we appreciate the time for you to write your review. We look forward to any future service needs you may have, and thanks for the five star rating.

November 07, 2022

Dropped off wife's car for oil change. While that happens they find other stuff and give me the option to do fix stuff Wohderfull More

by THE3HENDERSONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 04, 2022

Chris is a rockstar! I drove 60miles just to work with him. Other Henry, He is THE best employee you have there. More

by IVEYHUDSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Amaya
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Nov 07, 2022 -

Riata Ford responded

Ivey, thanks for taking your time to write us a positive reviwe for your recent visit to Riata Ford. Chris works hard to keep his customers informed, and with a timely process. He is a top advisor, and we appreciate your business.

November 03, 2022

I have been with this dealership for service to my vehicles '97 Crown Victoria, 2006 Mercury Marquis, 2018 Taurus. Kevin Hopper is a great Service Manager for all of Leif's properties. More

by CAROLHARTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi Rowling, Kevin Hopper
Report | Print
Nov 04, 2022 -

Riata Ford responded

Carol, your loyalty speaks bounds for our service department at Riata Ford. Your business is very important, and thanks for the five star rating and positive feedback.

November 01, 2022

My car inspection was done quickly and without issue. They got me in when promised and out when promised More

by MTLEWIS0109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joesef, Chris Amaya
Report | Print
Nov 01, 2022 -

Riata Ford responded

MTLEWISD0109, positive feedback like yours reassures us that we are doing the right things for the customer. Our goal is to be transparent for your work, and keep you informed along the wayl. Thanks for trusting Leif Johnson, and we look forward to seeing you on your next service issue.

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