Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
791 Reviews of Riata Ford - Service Center
Sort by
September 20, 2022
I love it there I feel at home advisor Chris and JD are great and Randall boss is always alert to make sure they're doing their job from front desk girls to the guy that brings back my car o never have any great and Randall boss is always alert to make sure they're doing their job from front desk girls to the guy that brings back my car o never have any problems More
by SAULGARCIA04
Verified Customer
September 12, 2022
The mobile service was pretty cool and everyone I dealt with was pleasant. There were a few issues however they were quickly and professionally resolved. with was pleasant. There were a few issues however they were quickly and professionally resolved. More
by BRITTANYRSHELTON
September 09, 2022
Awesome customer service all the time can’t complain I don’t have any issues or anything bad to say about my experience don’t have any issues or anything bad to say about my experience More
by charleswaldon731
September 05, 2022
JD is the man! I called in that the check engine icon came on. He said it could be a number of things and I should bring it in to be diagnosed. JD also warned me I called in that the check engine icon came on. He said it could be a number of things and I should bring it in to be diagnosed. JD also warned me that due to the upcoming holidays, the diagnosis may take a few days and that my truck might have to be in the shop over the long weekend. I brought my truck in early Thursday morning and asked if it was diagnosed by Saturday and the truck was drivable, I would like to pick it up and return it when the parts came in. Later that morning, JD called that they diagnosed the truck, needed a part from Houston and I might be able to pick up the truck late Friday or Saturday morning. He also recommended the five-year maintenance that was due. On Friday morning, JD called that the truck was ready, they were able to source the part from the Buda. Tremendous turnaround by the mechanics and JD at Riata. More
by DANGOLDSAND
Employees Worked With
September 05, 2022
When you sign up online tell people it’s a drop off appointment not a service appointment I showed up and there 2-3 day to look at it And nowhere before then was I told that I know plenty or peop appointment not a service appointment I showed up and there 2-3 day to look at it And nowhere before then was I told that I know plenty or people that would have just walked out More
by JAKEDEUTCHMAN
Employees Worked With
Not sure who I talked to
September 02, 2022
Very Satisfied with the service and specially JD the best Service advisor, he always keeps me informed of the conditions of my vehicle, also great support to obtain the approval of the extended warranty, " Service advisor, he always keeps me informed of the conditions of my vehicle, also great support to obtain the approval of the extended warranty, "Good Job" More
by JPGCONSTINSP
Employees Worked With
