Riata Ford - Service Center

Heidi was my service advisor and she was AWESOME! She informed me of all services needed and kept me up to date on the status of my repairs throughout the entire process! Kudos for her great communic She informed me of all services needed and kept me up to date on the status of my repairs throughout the entire process! Kudos for her great communication! More

Great place to take my truck in for the recall to fixed . Got my truck back within a couple of days Thank you Got my truck back within a couple of days Thank you More

Had an oil change and they did a great job. JD did a great job in keeping me informed about my vehicle. JD did a great job in keeping me informed about my vehicle. More

Sub par cust service. Regret purchasing my car here. Lackluster communication. Took me a week to reach someone regarding a repair. Oh but when I pushed wow the customer se Regret purchasing my car here. Lackluster communication. Took me a week to reach someone regarding a repair. Oh but when I pushed wow the customer service was very attentive. I should’ve known the red flag. More

Great place for my truck on recalled stuff Was very satisfied with the job Thanks satisfied with the job Thanks More

Called and made an appointment. Showed up at set time. Told there was no appointment. But they took care of my routine maintenance right away anyway. The porter who drives me home i Showed up at set time. Told there was no appointment. But they took care of my routine maintenance right away anyway. The porter who drives me home is super nice!! Overall great experience. More

Service was performed in timely manner. Personnel were friendly, helpful, and knowledgeable. Will return for future service. Personnel were friendly, helpful, and knowledgeable. Will return for future service. More

Heidi was excellent in her communication and knowing what was expected on the high quality of service one should expect from a dealership. She was prompt in getting the service done and very helpful. was expected on the high quality of service one should expect from a dealership. She was prompt in getting the service done and very helpful. More

The service adviser was professional and courteous while taking care of my vehicle service. She kept me informed of the progress and also informed me on what to look forward to on my next service. I’ve tr taking care of my vehicle service. She kept me informed of the progress and also informed me on what to look forward to on my next service. I’ve tried other dealers but I seem to keep coming back to where a smile and good service goes a long way. I also had a very good information talk with Michael Jackson about the Lightning vehicle. More

My tire was flat and I thought it was punctured. They checked it and it was not punctured. The filled it and they did not charge me for checking it. Great service. They checked it and it was not punctured. The filled it and they did not charge me for checking it. Great service. More