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Riata Ford - Service Center

Manor, TX

4.6
791 Reviews

791 Reviews of Riata Ford - Service Center

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July 04, 2022

Courteous team willing to help and answer questions. Waiting room was clean, could have used a vending machine More

by jerguyntx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidi Rowling
July 01, 2022

Normal service was done--oil change, tire rotation, etc. It was all done in a timely manner. JD was helpful as usual and aware of my need to stay away from people due to my health situation (not COVID). More

by MOMSCAMERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2022

Warranty work and Blue Cruise went smoothly and as promised. Chris kept me updated on work progress. More

by rbmarkert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Amaya
June 29, 2022

I’m so happy with my Ford, with the great service, with my agent you guys are amazing More

by GISELABRENES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorothy Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ajay malani, Kevin Wood, Ryan Fisher, Lauren Newman, Chris Amaya, Melinda Rhea
June 28, 2022

Super fast. They were able to get me in without an appointment and fix my windows not going up or down. More

by AJAEGER04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2022

I had an appointment for 7:15 in the morning and was pleased that everyone was very helpful and that they started right away on my oil change service. I was on my way home by 8 o'clock and it only cost More

by MARKK802
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Heidi Rowling
June 23, 2022

Every experience with the dealership has been a pleasure. Always prompt and more than willing to make the customer happy. Service department is over the top. More

by ALEWINE.KEVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Carreon
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Amaya
June 22, 2022

Miss Heid, and he service manger, was very helpful and she answered all questions and concerns that I asked and needed🥰💜 Thank and out Miss Heide. (Name spelt wrong)☺️ More

by R.MCGHEE69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidi Rowling, Samantha Welch
June 22, 2022

Everyone was very pleasant to deal with and I was kept informed about the progress throughout. More

by JEFFDG56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Amaya
June 22, 2022

We had an oil change in the truck. We always call JD because he is so helpful and hones with a smile. More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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