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Riata Ford - Service Center

Manor, TX

4.6
775 Reviews

775 Reviews of Riata Ford - Service Center

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March 16, 2022

JD is always very helpful and friendly. I don’t go anywhere else. Love Riata!!! More

by GROCK710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2022

Great service, done well and quickly. Truck was clean when they were finished. I will be back More

by LOVE2FISH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2022

The service was excellent. The service department was on time with my appointment and did everything in a timely manner. Waiting for my car was painless! Great Service! More

by CMARX54
Customer Service
Recommend Dealer
Yes
Employees Worked With
Heide Rowling; 5 stars
March 09, 2022

awesome, awesome, awesome, awesome, awesome, awesome, awesome, awesome, awesome, awesome, awesome, awesome, awesome, awesome awesome, awesome, awesome, awesome, awesome, awesome, awesome, awesome, aweso More

by JEREMY66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2022

I'm very please with Mr. JD Brooks, He is always very professional, and informed about of the condition of my auto, Nice wotk. More

by JPGCONSTINSP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2022

They have made mistakes, but have almost always resolved these issues. The only time they did not was to resolve a paid-for update to SYNC in my vehicle, even to this day. More

by rasoslow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi, the Director of the Maintenance Department.
March 07, 2022

Quick service at a strong value. We have been impressed with Riata Ford and their employees. More

by JKPDOCUMENTARIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Harman
March 01, 2022

Great fast Service for an oil change here in Manor Texas United States of America! is that 15? More

by Powerboost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2022

Very great customer service! I dropped off my truck for routine maintenance, and everyone was very nice and helpful. They even made sure I was able to pay with Ford Pass points s More

by BEN.BROWDER13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidi
February 26, 2022

No communication between employee’s or with the customer. Including management. no call backs From advisors or manager. More

by GARYSEAL05
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
JD Brooks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan
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