Riata Ford - Service Center

Talked to Chris over the phone and set appointment to have tire fixed. Went in next day he was very friendly and helpful from the start. Got in and out, great all around services. Plan on coming back for have tire fixed. Went in next day he was very friendly and helpful from the start. Got in and out, great all around services. Plan on coming back for future needs. Don't remember name of the lady that cashed me out, she was friendly and excellent. I know she was from Midland. More

I get satisfaction with the work doing my on my car. JD is wonderful, and cares about the clients. I have been coming there for years. is wonderful, and cares about the clients. I have been coming there for years. More

Not only was my oil change incredibly quick, the quality of oil and filter for this price is unheard of. Also, the man that changed my oil was probably the most handsome man I’ve ever seen, and nice too. He of oil and filter for this price is unheard of. Also, the man that changed my oil was probably the most handsome man I’ve ever seen, and nice too. He deserves a raise and some tiff’s treats. More

Riata Ford is and will be the only place I will go! They do a great job with keeping communication, great customer service and very clean. do a great job with keeping communication, great customer service and very clean. More

John Henry the service advisor was great and wrote down the correct amount of oil needed for my truck. Not all 5.0 require the same amount and differ per year. Good reminder for oil tech the correct amount of oil needed for my truck. Not all 5.0 require the same amount and differ per year. Good reminder for oil tech More

We had the privilege of working with Robert Carreon and Ryan Fisher @RiataFord this weekend to purchase our first 'from the dealership' vehicle in about 10 years. The ordeal of purchasing a vehicle has al Ryan Fisher @RiataFord this weekend to purchase our first 'from the dealership' vehicle in about 10 years. The ordeal of purchasing a vehicle has always seemed so overwhelming. Robert was charming and personable and took a real interest in our needs as a family and made the process so easy. Ryan secured vehicles from sister dealerships that we wanted to test drive. He was also a wizard with securing us financing at a rate lower than expected which allowed us to size up a vehicle. Amanda guided us through the paperwork process and it was easy breezy. All three were very intuitive to our needs. I highly recommend purchasing from Riata. You should definitely request Ryan and Robert when you go. More

JD and the new woman, Miranda were wonderful. I called on Thursday, confirmed that I would drop off my car on Friday at 8:15 AM and that it would be ready by 1 PM. Dropped off the at 8:15 and received a call Thursday, confirmed that I would drop off my car on Friday at 8:15 AM and that it would be ready by 1 PM. Dropped off the at 8:15 and received a call at 10:45 it was ready to be picked up. Picked the car up at 1 PM, all work completed, and a very happy and satisfied customer. More

The service rep (J. D. Brooks) did a great job in making sure it wouldn't take too long for my oil change & tire rotation. He is an asset to Riata Ford. He is always ready to help & is friendly. sure it wouldn't take too long for my oil change & tire rotation. He is an asset to Riata Ford. He is always ready to help & is friendly. More

Customer Service did a great job getting me scheduled and the techs kept me on it. Excellent service. Jon Scheduled my appointment and was waiting for me when I pulled up. the techs kept me on it. Excellent service. Jon Scheduled my appointment and was waiting for me when I pulled up. More

service dont in a timely manner and the staff were excellent. randall did a great job. requiring a 25 word minimum to finish this survey though is ridiculous excellent. randall did a great job. requiring a 25 word minimum to finish this survey though is ridiculous More