Ricart Ford

The reason I have given the rating that I have is, number one, the exceptional customer service I received at Ricart Ford. From the time I drove up to the showroom until I drove off the lot with my new F150 one, the exceptional customer service I received at Ricart Ford. From the time I drove up to the showroom until I drove off the lot with my new F150 The people I dealt with at Ricart were helpful, courteous, professional and they were dealin. More

Received excellent service in a very professional and friendly manner! The staff was great to work with and they answered all my questions. Kudo's go out Chad Yochens and Jason Ricart. Thanks! friendly manner! The staff was great to work with and they answered all my questions. Kudo's go out Chad Yochens and Jason Ricart. Thanks! More

I have bought about 9 vehicles from this dealer over the past 17 years. They are the first dealer I go to and they never let me out of there without selling me a car/truck. past 17 years. They are the first dealer I go to and they never let me out of there without selling me a car/truck. More

Very speedy and friendly. Very user friendly , not like most car salesmen. Very easy to talk to and negotiate with. A++++, diffinately would deal with again. most car salesmen. Very easy to talk to and negotiate with. A++++, diffinately would deal with again. More

Chad was very helpful with my purchase of a brand new Ford Fiesta. Being my first large purchase it took a lot of work finding a car that I could afford but also liked. Chad was excellent and did a gre Ford Fiesta. Being my first large purchase it took a lot of work finding a car that I could afford but also liked. Chad was excellent and did a great job working out the right car for me! More

I went to the lot with my mother on 10/9/11 to help her with the purchase of a new car. While she was in the process of buying her car, I walked around the lot looking at the used trucks. After I saw the with the purchase of a new car. While she was in the process of buying her car, I walked around the lot looking at the used trucks. After I saw the service that Shane gave my mom, I knew I had to come back and deal with Shane with my purchase. I went back the following day to deal with Shane and I was just as pleased with the service he gave me that he gave my Mom. Shane is very friendly and has a wonderful attitude. I would recommend my friends and family to this dealer and tell them to see Shane. Thanks again Shane for everything you did for my Mom and myself!! More

We first made an inquiry on the Ford website about a new truck and very soon afterwards A salesman from Ricart Ford contacted us and we made an apointment to visit. When we arrived our salesman (Shane Gi truck and very soon afterwards A salesman from Ricart Ford contacted us and we made an apointment to visit. When we arrived our salesman (Shane Gillespie) greeted us at the door with a hand shake and a positive attitude. We told him what we were looking for and he showed us what was available on the lot. Soon after we picked a 2011 F150 pickup as the vehicle we wanted. Shane then guided us through the sales process and was able to address any questions or concerns that we had. Before we knew it we were finished and on our way. I am very satisfied with my new F150 and also with the sales experience at Ricart Ford. More

Cars were ready for test drive. All questions were accurately answered. Got the level of treatment we wanted with no pushy or obnoxious salesmen trying to get us to purchase something we didn't want. accurately answered. Got the level of treatment we wanted with no pushy or obnoxious salesmen trying to get us to purchase something we didn't want. All aspects were professional and polite. More

I came to RIcart for their selection. Very few dealers had several new explorers on their lots. Zane Web was my salesperson and very educated about the products he was selling. However, when the sales m had several new explorers on their lots. Zane Web was my salesperson and very educated about the products he was selling. However, when the sales manager Andrew Hawksby was introduced to complete the sale everything went downhill. I was pressured to buy the car that day when I didn't have my financing lined up. I should have came back when everything was lined up. Mr. Hawksby lied to my wife and I and stated that he would "finance" us with ford motor credit and if we paid it off in the first month we would not be charged interest. We got the first statement and were charged $160 of interest. I called him, and he said he would refund the money. After 2 weeks of not receiving the refund I called him back. He said it would be sent overnight that day... I waited another week and called him back. After this conversation I received a personal check from Mr. Hawksby. I felt this was slightly off and even more off when I received a letter from my bank stating the the check was NSF. The money was removed from my account and I was charged a fee for depositing his bad check. I called back to speak to his manager. Andy Hawksby's manger then said he would take care of this and mail me a Ricart check. I thought I was done with this game until I received a voice mail on my cell phone that Mr. Hawksby would meet me in the parking lot where I work with cash. I immediately called his manager back stating this practice is not professional and I would not meet his employee in a parking lot to exchange cash. The manager supposedly spoke to Mr. Hawksby and sent me a check for the original amount and covered my NSF fee caused by the bad check. I will never step foot in the Ricart Mega Mall again. Very unprofessional. More

My saleperson was David Richter. Very friendly, personable and knew his product. We test drove the Escape I was interested in. Very impressed with all the new technology. David and the finance guys personable and knew his product. We test drove the Escape I was interested in. Very impressed with all the new technology. David and the finance guys worked very hard to get me the best deal. Really love my new Escape. The hands free is fantastic. To all outside sales reps, this is a must!! I'm very pleased. More