Ricart Ford

Friendly, no problems, good deal. Overall had a great experience. People were friendly, answered all of my questions, and the entire transaction did not take very long. I'll definite Overall had a great experience. People were friendly, answered all of my questions, and the entire transaction did not take very long. I'll definitely shop Ricart next time I am in the market for a new Ford. More

The best customer service and choices in vehicles The best customer service available anywhere in ColumbusOH long after the sale! The best selection of vehicles available anywhere in Columbus OH, as The best customer service available anywhere in ColumbusOH long after the sale! The best selection of vehicles available anywhere in Columbus OH, as a repeat customer for over 25 years I can't imagine ever going anywhere else to buy a vehicle or get my vehicle serviced! More

New Car We have been shopping around for a car for a while. We have done the research and calculations. My husband has a math degree and was able to calcula We have been shopping around for a car for a while. We have done the research and calculations. My husband has a math degree and was able to calculate everything we needed to know before going into the ford dealership. We already knew the car we wanted as we had previously came to look at it. The internet price/advantages were different than what the employees were trying to tell us in person. We got to Ford by 11am and didn't leave until 3:30. Like I said we only had one car in mind so in my opinion that is a VERY long time to be there. I think we "purchased" the car by 1:00 but it still took forever for them to get the ball rolling with the paperwork. I even had to leave to get lunch for my kids because it was so long. After agreeing to a price, they kept trying sell us more things and finding ways to increase the cost. At one point we were going to walk away and after getting my kids in their car seats they decided to come outside and make the deal we originally presented. We bought a brand new explorer. One day after we bought it we noticed there was a knick on the door panel. They were quick to fix that which was nice. The shuttle service however took long so don't rely on that to get to work on time. I just had my first oil change. Brad was the person who helped me when I pulled in and he was great. More

Fantastic. I was greeted promptly and felt welcome. My salesman, Zak was enthusiastic, knowledgeable and gave me a great deal I couldn't refuse. I was actually I was greeted promptly and felt welcome. My salesman, Zak was enthusiastic, knowledgeable and gave me a great deal I couldn't refuse. I was actually driving a car from another dealer that I was set on buying. My husband just wanted to stop at Ricart on the way home just in case. Well, Zak made me a better deal on a newer car and I took it. You guys are serious when you say " we're dealing!" You did! I'm happy with my 2016 Fusion. More

Service work preformed Took my vehicle in for it's 15000 mile checkup and had the works service performed. Excellent service and everybody was extremely professional and co Took my vehicle in for it's 15000 mile checkup and had the works service performed. Excellent service and everybody was extremely professional and courteous. Work was completed just as promised. More

Amazing Communication! To be honest, I've had some less than stellar experiences with Ricart in the past, and I dreaded taking my Ford Escape in again, but it was a bit of a To be honest, I've had some less than stellar experiences with Ricart in the past, and I dreaded taking my Ford Escape in again, but it was a bit of an emergency. Luckily, I ended up with Jennifer as my representative and she is wonderful. She relayed information and promptly researched questions and concerns of mine. She was honest, forthright AND had a great sense of humor. Ask for her next time you go in! More

Buying new car Everyone was very helpful and friendly. Daniel and Sterling were wonderful to work with and I really appreciate everything they did for me. I will alw Everyone was very helpful and friendly. Daniel and Sterling were wonderful to work with and I really appreciate everything they did for me. I will always come back to Ricart when I need a new car. More

Great experience Our sales rep, Michael Kidwell was great at understanding our needs and the sales manager was awesome as well. They took care of our existing lease co Our sales rep, Michael Kidwell was great at understanding our needs and the sales manager was awesome as well. They took care of our existing lease concerns and got us the vehicle we wanted at the price we wanted. Couldn't be happier with our experience. More

Great experience Mike and Tom were great to work with. Got me the vehicle I wanted at the price I wanted. Couldn't be happier with my experience. Mike and Tom were great to work with. Got me the vehicle I wanted at the price I wanted. Couldn't be happier with my experience. More

False pretense of trade in allowance This dealership is completely misrepresented by there own program of vehicle trade in value they give you a number like $50719 as is then comeback wit This dealership is completely misrepresented by there own program of vehicle trade in value they give you a number like $50719 as is then comeback with $28000. They completely misrepresented themselves and should be a total embarrassment to the auto dealer industry as well as the city of Columbus, Ohio More