Ricart Ford

Don't consider ANY OTHER dealership! I needed a new car. My beloved 2003 Bug had seen better days. I sooo was not looking forward to facing a group of hovering salesmen. I find good cu I needed a new car. My beloved 2003 Bug had seen better days. I sooo was not looking forward to facing a group of hovering salesmen. I find good customer service to be the exception these days- not the rule. But my sister and her husband have bought two cars from Ricart, and have been very satisfied with the service, price, and quality of their purchase. They drive up from SE Ohio just to shop at Ricart. So, I spent today, May 10, 2014, at Ricart Ford. Ben Keeran (I believe I've spelled his name correctly) was phenomenal! He made me feel like the number 1 customer there, and he spent a lot of time showing me cars. He was also extremely respectful, courteous, and very friendly/communicative. And he knew his stuff. I know that Ben is a 'salesman', but he wasn't 'slick'. He was genuine. I believe the man who crunched numbers was 'Doug'. Doug was equally phenomenal! I was set on a monthly car payment to fit my budget and was not willing to bargain. Doug tried to bargain, as I would have, had I been in his place. This is his bread-and-butter. But he wasn't pushy. He was very respectful, as though maybe I were a family member he was trying to please. He gave me a very fair deal: $3,500 for my trade and 0% financing for 60 months. My credit is excellent, but I know that doesn't always go far in business. I bought an $18,230 car (2014 Ford Fiesta) for $14,975 after trade-in and $1,000 rebate. Wow! Much better than I anticipated. Finally, 'Chane' (not sure of his last name) went through the paperwork with me with a fine-tooth comb. Chane explained every thing in detail, which I appreciated. And when it came to extended warranty, he didn't pressure me. He simply gave me the facts. It might have been smart to add one, but I have to be careful with my monthly expenses, and he respected that. I will recommend EVERYONE looking for a car to visit Ricart. And I will be back! Thank you to Ben, Doug and Chane at Ricart! More

2 Peat with Michael This was our second car purchase with Michael Kidwell. Michael actually remembered us from our previous purchase with him. It was again a pleasure to This was our second car purchase with Michael Kidwell. Michael actually remembered us from our previous purchase with him. It was again a pleasure to sit and talk to a salesperson that wanted to help you, rather than sell you. The overall Ricart experience was again excellent. looking forward to a 3 peat. More

Our Afternoon at Ricart Ford We went to Ricart because they were the only Ford dealership open. Melissa Figgins, who couldn't have been nicer or more accommodating. Great experi We went to Ricart because they were the only Ford dealership open. Melissa Figgins, who couldn't have been nicer or more accommodating. Great experience. More

Buying our Ford Buying our new Ford Fusion was a great experience. Frank Struna was friendly and extremely knowledgable about the product. We will definitely return f Buying our new Ford Fusion was a great experience. Frank Struna was friendly and extremely knowledgable about the product. We will definitely return for our next car purchase and will recommend Ricart and Frank to our friends and family. Thank you, Frank. More

Most helpful You can not beat the honesty and helpfulness of Ricart Ford. Missy Figgins is an excellent example of integrity found at this dealership. Jon Friedma You can not beat the honesty and helpfulness of Ricart Ford. Missy Figgins is an excellent example of integrity found at this dealership. Jon Friedman is a facts and numbers person, who tells the truth about why Ricart is the right choice. More

This was my second time buying a car from Shane. He is extremely helpful and knowledgeable. He answered all my questions to help me understand the whole car buying process. He makes everything so easy and extremely helpful and knowledgeable. He answered all my questions to help me understand the whole car buying process. He makes everything so easy and makes sure you are truly happy with your choice! Thank you so much Shane! More

Shane was extremely helpful in helping me choose my new car. He made everything easy and made sure all my questions were answered! He incredibly knowledgeable on all the cars I had questions about. I recom car. He made everything easy and made sure all my questions were answered! He incredibly knowledgeable on all the cars I had questions about. I recommend him to anyone I know looking for a car! Thanks Shane!! More

I was not thrilled coming to Ricart Ford, as I had a bad experience with them several years ago. However as soon as we pulled on the lot a nice young man named, Josh Rice met us as we were exiting our vehi experience with them several years ago. However as soon as we pulled on the lot a nice young man named, Josh Rice met us as we were exiting our vehicle and was very impressive. He made the visit pleasant as well as productive. I would recommend Ricart as a dealership to others. I know there were others that assisted us, but none left an impression as the manners of this young man. Thanks JOSH and Ricart! Ruth Sandidge More

Excellent Service Shane was amazing to say the least. i've never had such a personal experience at such a large dealership. Shane was extremely informative, patient, an Shane was amazing to say the least. i've never had such a personal experience at such a large dealership. Shane was extremely informative, patient, and friendly. I never felt rushed or persuaded. He paid a lot of attention to my 3 year old as well which was awesome because he was very antsy being there as long as we were. He's definitely created a life-long customer. I'll absolutely be referring Shane and Ricart to all of my family and friends. Thank You So Much! More

Very pleasant and professional handling of my purchasing a Mustang convertible even if a bit of a drive and unlike my bad experiences at the Middletown and Vandalia Ford dealerships who engaged in misleadin a Mustang convertible even if a bit of a drive and unlike my bad experiences at the Middletown and Vandalia Ford dealerships who engaged in misleading internet sales tactics wasting my time. More