Ricart Used Car Factory

Great Received great customer service from everyone at the dealership and they worked hard on helping me find the right vehicle and getting me into that veh Received great customer service from everyone at the dealership and they worked hard on helping me find the right vehicle and getting me into that vehicle. 10/10 service. More

Professionals respect your time! Thank you to Andrew and Jason at Ricart Used Car Factory for getting me in and out with a NEW JEEP! in just over two hours. I was impressed with the Thank you to Andrew and Jason at Ricart Used Car Factory for getting me in and out with a NEW JEEP! in just over two hours. I was impressed with the entire teams professionalism and listening. More

Great Job Great experience! they took good care of my sister and I. I would definitely recommend my friends and family your come get a car from them! Great experience! they took good care of my sister and I. I would definitely recommend my friends and family your come get a car from them! More

Used Car Factory I enjoyed my shopping experience at Ricart! Matthew Gillenwater was helpful and professional throughout the entire pickup truck purchase. I was surp I enjoyed my shopping experience at Ricart! Matthew Gillenwater was helpful and professional throughout the entire pickup truck purchase. I was surprised at the number of vehicles that were available to me in my price range and that were equipped with my short list of requirements. It was a good experience and I would recommend this dealership to any potential buyers! More

Great dealer with great people! Everyone was amazing! They helped both my sister and I find the perfect cars within our budget! Thank you so much!! They also have a copious amount of Everyone was amazing! They helped both my sister and I find the perfect cars within our budget! Thank you so much!! They also have a copious amount of cars to choose from. Would recommend to everyone. More

Getting closer to a consumer facing experience After walking into the dealership to test drive a 2018 Hyundai Sonata Limited I was greeted by Vince. I let him know that I was just looking to test d After walking into the dealership to test drive a 2018 Hyundai Sonata Limited I was greeted by Vince. I let him know that I was just looking to test drive and we were off in about ten minutes. During the test drive there was no pressure to view the car in any specific way and I was able to take my time and form my own opinions. After the drive I decided I wanted start the buying process as I was pretty happy with the vehicle. My experience with Vince was fantastic and I never felt like I was being pressured into the purchase. After some preliminary information gathering and checks I was greeted by another individual who was to go over the numbers. At this point the experience changed and it felt more like the traditional car buying experience. I am not sure why there is a middle man between the sales person and the finance person but out of the four people who spoke to me that day, I feel as if I really only needed to speak with two. If there was one part of the process that I would change it would be this part as this is where I felt most uncomfortable. Once I was able to make it to Michelle in financing the process became smooth sailing. Michelle was very helpful in explaining the documents and going over my options and within half an hour I had signed the paperwork and was on my way home. Communication with Vince after a week has been superb, no matter if it's through text or email, I'm not a huge phone call person but he was even open to that. I reached out to him for assistance with setting up Hyundai Blue Link because I had found the VIN was registered to the original owner. Within 12 hours of emailing him about it I had it set up and started using it. Not having a lot of experience with purchasing cars (this was only my third) I was not looking forward to the process. I know with the Internet the game has changed quite a bit but it feels as if some legacy concepts and processes are trying to hold on. Overall I enjoyed the main parts of buying the vehicle from Ricart and would do it again knowing what I know now, however it would be nice if there were less interactions to deal with. More

used car purchase Our salesperson Greg Roytman was very helpful and knowledgeable. It ended up being a rainy evening and we were there long after closing to purchase a Our salesperson Greg Roytman was very helpful and knowledgeable. It ended up being a rainy evening and we were there long after closing to purchase a vehicle and he was very accommodating and nice the whole time. More

Dibian was great! He greeted us in the parking lot, took time showing us inventory, and helped us with our price! He was the best! time showing us inventory, and helped us with our price! He was the best! More

The staff was super friendly and very helpful. I went in looking for a specific car and I felt there was no pressure at all. looking for a specific car and I felt there was no pressure at all. More