Richard Lucas Subaru

Great Dealership This is our second Subaru. We did not replace our first Subaru. Just love Subaru's . So we bought another. The service and experience was great. This This is our second Subaru. We did not replace our first Subaru. Just love Subaru's . So we bought another. The service and experience was great. This is the place to go and buy your next vehicle. Thanks to the staff for a great job. Will tell our friends about this place. Ron and Maria More

Best car buying expirence Dave, Ryan and Michael were all very professional and explained everything in detail. After searching the internet for my 'perfect' Forester with no Dave, Ryan and Michael were all very professional and explained everything in detail. After searching the internet for my 'perfect' Forester with no luck, I was fortunate to have Dave Thal, who found me MY Forester. When I picked up my car Ryan Eavey was there and he went over the car with me and all the features in detail and even helping me pair up my cell phone and programming my favorite radio stations. Michael helped me with the financing and it was all a very smooth process. Thank you all! More

My new Legacy Ryan Eavey was very professional, and knowledgeable He immediately knew what I was looking for. for.He helped me figure out the financing and I got t Ryan Eavey was very professional, and knowledgeable He immediately knew what I was looking for. for.He helped me figure out the financing and I got the car I wanted. More

Great buying experience After visiting several car dealerships in search of purchasing a new car Subaru Avenel was a breath of fresh air. Everyone is extremely nice and knowl After visiting several car dealerships in search of purchasing a new car Subaru Avenel was a breath of fresh air. Everyone is extremely nice and knowledgeable I can tell that they really care it's not just about making a sale. Ryan was my salesperson and he made the process of buying a car stress free. He walked my mom and I through all the features that the car had to offer. After working with him I was sure that I was making the right decision to buy a Saburu. I love my Legacy thanks Ryan and thanks to the Avenel Saburu team you guys Rock ! More

Great Experience I had a great experience there. Everyone there was friendly and worked with me. All of the costs were explained thoroughly so I knew exactly what i w I had a great experience there. Everyone there was friendly and worked with me. All of the costs were explained thoroughly so I knew exactly what i was paying for. I highly recommend this dealership and Ryan Eavery as a sales person. More

No pressure/Great lease This was my first experience leasing after having owned all of my previous cars. After going from dealer to dealer, my experience with Ryan Eavey was This was my first experience leasing after having owned all of my previous cars. After going from dealer to dealer, my experience with Ryan Eavey was excellent. Not only was I treated with respect, he truly listened to what I wanted in a car and what I could afford, He came up with the perfect car that was $100 less per month than what other dealers offered me for similar cars. I would recommend that you see Ryan and save yourself a lot of time. More

Easy for me to recommend this dealer I used truecar and got a great price via email by Alex. I then stopped in and started talking with Ryan Eavey. He was great. Friendly, knowledgable I used truecar and got a great price via email by Alex. I then stopped in and started talking with Ryan Eavey. He was great. Friendly, knowledgable, and professional. Plus he seems like a nice guy. He didn't have the exact car I wanted so I didn't buy on that day. After a day or so, I realized I would be happy with the model he did have and I called him up and gave him a deposit. When I came in for my appointment to pick up my new car, Ryan was great. He walked me through everything. Michael Brack is their finance guy and he was very professional and nice also. He made signing all the paperwork easy. He had a great way of explaining everything to me so I felt I knew what I was signing. Overall, a great experience. More

Unethical Business Practice I emailed Lucas Subaru on 3/12/16 regarding a car I saw online; Alex E, the sales rep, told me he would put the car out front for me for an evening ar I emailed Lucas Subaru on 3/12/16 regarding a car I saw online; Alex E, the sales rep, told me he would put the car out front for me for an evening arrival. I understand inventory is low, but I was very disappointed when I arrived to find out the car was sold. The dealership could have let me know (I don't presently have a car so I had to take a cab to the dealer). I then proceeded to test drive three other vehicles with Saul, which was a pleasant experience. I selected a different vehicle to purchase and I began the financing process at the dealer which was very SLOW. Upon receiving some financing terms, Saul informed the manager would like to shop around for better terms on Monday morning (we were there late on a Saturday). We put a deposit down of $500. The next day, on Sunday, we shopped around for financing and insurance on our own and changed our mind. We immediately emailed the dealership so that the car would go back into inventory on Monday AM. On Monday, the dealer cashed our deposit even though we had informed we would not like to purchase the vehicle. On Tuesday, I was emailed saying to visit the dealer for the refund; I replied that we don't have a car and to please mail the check. Two days later I was informed the process could take 10 business days and the check request was submitted on 3/15/16. 12 business days later, I have yet to get my deposit back. I called the dealership this morning (3/31/16) and was told the manager is busy and he will call me back. I just called six hours later and again was told the manager is busy. It appears they are avoiding me... This dealer, based on my experience, is not running an ethical business practice. I would avoid at all costs. More

Great service and best car buying experience I was skeptical at first to buy a new car. Ryan Eavey really took care of me and explained everything from the beginning to the end. Overall, I was gl I was skeptical at first to buy a new car. Ryan Eavey really took care of me and explained everything from the beginning to the end. Overall, I was glad I made my purchase from there. They gave me a great deal and made sure I was absolutely happy. More

Excellent! Very happy with my new 2016 Subaru Outback premium! Ryan was very helpful from start to finish. We will recommed to my friends and relatives Very happy with my new 2016 Subaru Outback premium! Ryan was very helpful from start to finish. We will recommed to my friends and relatives More