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Richard Lucas Subaru - Service Center

Avenel, NJ

4.7
60 Reviews

60 Reviews of Richard Lucas Subaru - Service Center

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March 21, 2024

I am extremely pleased with service received by Jason and technical staff. Regardless of issue or question asked they are knowledgeable and provide quality results. More

by Stanford59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Eavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
December 12, 2023

I always go to Richard Lucas’ dealership, rather than any other Subaru dealership. They are always very helpful and courteous. I have even met two of the Lucas owners actually working there! That is a rare t More

by Mary-Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Eavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kat
December 09, 2023

Since leasing my 2022 Subaru from this dealership, I have found them to be outstanding in all aspects -.from sales (Anthony Eagan, Greg Fahy, Bill Powell, and Ryan Eavey & Peter Frentz in service. In my expe More

by dcesco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Eavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Fahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Eagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Schlossberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2023

Always provides exceptional customer service and very accommodating in situations where you do a ‘walk in’ as needed or situations arise. More

by Mintzrj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Eavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

Looked at car for 25 minutes, charged me $200 for no work done. Ridiculous. Outrageous. More

by Nankutz
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Peter
November 30, 2023

Jason who took care of me was fantastic . Didn’t have to wait at all I was out within a hour. Great service Richard Lucas More

by 345sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Eavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
November 21, 2023

I have dealt with this dealership since purchasing my 2018 Subaru Forrester there. Their customer service has always been excellent. The staff are friendly and very knowledgeable. They have always focu More

by kathleenbenick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Eavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayson
November 07, 2023

This dealer respects and treat customers as family. Mr John Pujols was my salesman and the person I’d recommend for those looking to buy a new car A very friendly and professional place to bring in y More

by NH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Eavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pujols
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

Rapid service. Honest evaluation and communication of problems. Friendly service. No unnecessary repairs recommended by service advisor. More

by ahepstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Eavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

Every person working here are knowledgebale, friendly and simply great to work with. Jason, Ryan, and Peter are amazing and it is important for me to be comfortable and trusting of where my car is serviced. More

by TT
Recommend Dealer
Yes
Employees Worked With
Ryan Eavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason, Peter
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