Richmond BMW
Richmond, VA
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Everyone was so friendly and the sales team was very helpful, The finance Manager was very professional and patient to explain all the contracts to us. I thank the Richmond BMW staff for everything. helpful, The finance Manager was very professional and patient to explain all the contracts to us. I thank the Richmond BMW staff for everything. More
Excellent service! My service advisor Tom is always very helpful and pleasant! Devin does a great job—love his videos! My service advisor Tom is always very helpful and pleasant! Devin does a great job—love his videos! More
I received Great service during my visit. Professional curtesy was displayed throughout my vehicle purchase. Each associate greeted me with a smile. Professional curtesy was displayed throughout my vehicle purchase. Each associate greeted me with a smile. More
Advisors are pleasant and try to keep you updated on vehicles progress. Technician doing state inspection noticed one tire was not the same as the other 3 (all tires purchased at same time), kudos to t vehicles progress. Technician doing state inspection noticed one tire was not the same as the other 3 (all tires purchased at same time), kudos to technician since I've had tires x 3 yrs. More
When I come in to BMW to get my car serviced, Tom is exceptional, always spot on, very personable and takes good care of our needs as a customer. So when I have to come in, I don’t dread getting my car exceptional, always spot on, very personable and takes good care of our needs as a customer. So when I have to come in, I don’t dread getting my car serviced:-) More
Excellent automotive service and customer communication. All requested work was performed and a couple previously unknown problems were quickly repaired. All requested work was performed and a couple previously unknown problems were quickly repaired. More
This dealership does great work and are really time conscious. The onl y negative thing I can say about this trip to the dealership is that they noted all the things I could/should get done but didn' conscious. The onl y negative thing I can say about this trip to the dealership is that they noted all the things I could/should get done but didn't suggest any of the coupons or discounts available for these expensive repairs. More