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Richmond BMW

Richmond, VA

4.7
1,105 Reviews

8710 West Broad Street

Richmond, VA

23294

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Showing 1,105 reviews

December 23, 2008

My family has purchased 5 vehicles from this dealer/DJ and we're getting ready to purchase our 6th. DJ and the rest of the sales staff have always treated us with great courtesy and respect. They have alw More

by rickston69
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
DJ Sardana, DJ Sardana
Feb 26, 2009 -

Richmond BMW responded

Ricky, Thanks for making Richmond BMW/MINI your dealership of choice. I greatly appreciate your business and thank you for continuously purchasing and working with us here at Richmond BMW. Also thanks for taking a few moments out and writing up a review for us. We appreciate your continued business. Enjoy the cars!! --- DJ Sardana, Internet Director

July 08, 2008

My buying experience through Crown Mini was absolutely flawless and an all around enjoyable experience. This being my first new car purchase I fully expected to meet overly aggressive salespeople with de More

by Lynchburg_Lisa
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
4
March 21, 2008

Richmond BMW treats my family really well. When I have a minor problem all I have to do is to drive up and tell them what's wrong and usualy it gets fixed right then and there. I've never needed major serv More

by MisterX
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sales Manager, Service Advisor
October 28, 2004

I agree with most posters here. This was the worst I agree with most posters here.<br><br>This was the worst dealership of any kind I've ever been to.<br><br>I think they even charge more than the list More

by one51
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
May 29, 2004

This is perhaps the worst service department in the United States. I moved around a great deal for work and currently own two BMW's, a 2002 330ci and a 2003 X5 3.0L (my wife). Both cars have been ser More

by Saddened
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Charles Wilson
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