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Richmond Ford Lincoln

Richmond, VA

4.6
1,260 Reviews

4600 W Broad St

Richmond, VA

23230

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Showing 1,260 reviews

September 06, 2017

Easy to work with, found what I was looking for! I had been searching for the "Perfect" Lincoln MKS Ecoboost on and off for over a year. I drove from Maryland to look at the car initially and a few d More

by Tommy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lozano
Sep 08, 2017 -

Richmond Ford Lincoln responded

Congratulations on finding that perfect Lincoln MKS Ecoboost and thank you for your stellar review! Our team strives to make the process of acquiring a vehicle as convenient as possible for our customers and we hope that was indeed accomplished! We are always here for you should anything come up in the future!

September 05, 2017

First time at Richmond Ford I was in the market for a new vehicle as a result of an accident. I had a limited time to secure a new vehicle. I spent 5 days with a different deal More

by ronmcleod7339
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Powell
Sep 05, 2017 -

Richmond Ford Lincoln responded

So sorry to hear about your recent accident but we're glad to know that you were not seriously injured. Finding a new vehicle in a limited time frame can be a tall task and we appreciate you working with our team. We hope to see you back soon for a New Owners Seminar!

September 04, 2017

Very helpful The entire experience was great. From Kiki greeting us and coming on the test drive to completing the papework with Vinny. I would reccomend Kiki to More

by Mark AG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quimany Tillery, Vinnie Ingarra
Sep 04, 2017 -

Richmond Ford Lincoln responded

Mark, thank you so much for taking the time to write this review. Kiki and the rest of our team will be very happy to hear about your positive experience at our dealership. If you have any further needs, please do not hesitate to contact us again in the future.

September 01, 2017

Cody Barr is the nicest and most helpful sales person i know. I would most certainly recommended him to all my family and friends. He goes out of his way to try More

by madison0823
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Barr
Sep 01, 2017 -

Richmond Ford Lincoln responded

Congratulations on your new vehicle, Madison, and thanks for your outstanding feedback! Your recommendation means a lot to our team and lets us know you had a wonderful experience. Be sure to come back again down the road for your complimentary first oil change and tire rotations!

August 28, 2017

Excellent & friendly service Everyone was extremely friendly & very helpful. Brandon Powell helped me find exactly the vehicle I was looking for for the right price. Everyone at More

by newcar.barbara1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Powell
Aug 28, 2017 -

Richmond Ford Lincoln responded

Thank you for your business and review, Barbara! Brandon is a integral member of our team and we know he'll be pleased to read your feedback. Come back soon for a New Owners Seminar!

August 24, 2017

No Pain Car Buying Thank you for making the process of buying my first brand new car as problem-free as possible. Being in the military, I have bought several used cars More

by Nuts4d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daryl Edgerton, John Seal, Michael Lozano
Aug 24, 2017 -

Richmond Ford Lincoln responded

Congratulations on your new vehicle and thank you for your kind feedback. Michael is a valuable member of our team and we know that he will be thrilled to read your review. Come back soon for a New Owners Seminar!

August 23, 2017

Great price on a new truck for the family Michael helped me through the whole process and made it quick + easy. We were able to come to an agreement on a fair price and get my monthly payment More

by Jamie Hamlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lozano
Aug 24, 2017 -

Richmond Ford Lincoln responded

Thank you for your kind words and five-star rating, Jamie. It's important that you have a reliable vehicle for your family and we're glad you could find one at our dealership. We appreciate your recommendation and hope to see you again in the future!

August 17, 2017

First new car purchase Cody was the first to greet me at the door when I came in looking for a vehicle. He was very helpful in trying to find what I was looking for and very More

by Haleigh Custer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Barr
Aug 19, 2017 -

Richmond Ford Lincoln responded

Congratulations on your new vehicle and thanks so much for trusting our team to assist with such an important milestone. It's our goal to make sure every customer has an unforgettable experience and we will be sure to pass along your kind words to Cody. Hope to see you back soon for a New Owners Seminar!

August 11, 2017

First New Car! I just moved to Richmond from Chicago, where I didn't need a car. My credit is not very good, being that I've been in school for what seems like forev More

by Charley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Barr, Chris Williams, Vinnie Ingarra
Aug 14, 2017 -

Richmond Ford Lincoln responded

Congratulations on your recent move and new vehicle, Charley! We know that moving can be a stressful experience and we appreciate you working with our team to find the best vehicle. Thanks for your stellar feedback and rating!

August 09, 2017

Used car for my college bound daughter went through many options to find the best car for my college bound daughter. Mr. Tuck was very accommodating and we found the right one. More

by Herb B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Tuck
Aug 10, 2017 -

Richmond Ford Lincoln responded

Thanks you for your business and for taking the time to review your recent visit. We're glad to have been able to assist in finding the best car for your daughter and wish her the best of luck at college! Don't hesitate to contact us in the future if there's anything else we can do!

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