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Rick Case Acura
Fort Lauderdale (Plantation), FL
2,424 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,424 reviews
July 06, 2023
It’s always the people that make the difference, so this is true at this location also. The facility itself is very nice and comfortable if you have to wait while your car is being serviced. All the staff is true at this location also. The facility itself is very nice and comfortable if you have to wait while your car is being serviced. All the staff is wonderful and willing to do whatever they can to go the extra step in providing excellent service! More
by tjpacini
Employees Worked With
Juan Rivera - Service
Helpful July 06, 2023
Prompt service, kept me informed during the entire process on the estimated roces, and duration for completing the work. The dealership has a highly dedicated shuttle service (special shout out to "Al process on the estimated roces, and duration for completing the work. The dealership has a highly dedicated shuttle service (special shout out to "Al") that believes in excellent customer service. More
by ajaddu
Employees Worked With
Felipe Moreira
July 05, 2023
Rick Case Acura everyone takes care of you very professional and always a great attitude Juan in service was great explained everything in detail. Thank you Juan. professional and always a great attitude Juan in service was great explained everything in detail. Thank you Juan. More
by ARELIS
Employees Worked With
Juan
July 01, 2023
You guys are amazing specially Francisco ! !! True customer service professional, and the store mananger too the lady is amazing. Not like Pembroke pines Acura that have no idea of what is cust !! True customer service professional, and the store mananger too the lady is amazing. Not like Pembroke pines Acura that have no idea of what is customer service specially Pino. More
by Jorge
Employees Worked With
July 01, 2023
The service department is excellent, Mack Remy always takes the best care of me. I love Terry Jarvis because he always answers his phone when I have a problem. Even on their days off. I would highly reco takes the best care of me. I love Terry Jarvis because he always answers his phone when I have a problem. Even on their days off. I would highly recommend this dealer over any other as they know how to treat people with respect, dignity and our program to serve. I love my Acura 2021 RDX best car I ever had. I’m lucky to find Rick Case and their stuff are outstanding. More
by Zelda S
Employees Worked With
Mack Remy and Terry Jarvis
