Rick Case Acura

I just had a great experience buying my new Acura from Rick Case Acura. Mort made it very easy and went above and beyond to meet my satisfaction. I worked with Mort and Marc and they took care of every de Rick Case Acura. Mort made it very easy and went above and beyond to meet my satisfaction. I worked with Mort and Marc and they took care of every detail of the transaction from start to finish. I would definitely recommend this dealership to anyone looking for a car. Great finance department as well, went over all of the options to obtain the vehicle and all the goodies that come with it. Great team, very professional, and very friendly. Mort took me around and I met anyone and everyone that would be involved with the transaction and even some of the guys in the shop that would put the finishing touches on the car before driving home. More

My wife and I have now purchased 3 new cars, a CL, a TL, the current 2012 TSX and one used TSX from Rick Case and each sale was handled in a friendly and honest manner. I dislike the aggressive salesmanshi the current 2012 TSX and one used TSX from Rick Case and each sale was handled in a friendly and honest manner. I dislike the aggressive salesmanship I had previously found at other dealerships. At Rick Case I never felt that. There was, as expected the negotiations usual in buying an automobile but never the degrading intimidation that is characteristic at other car dealerships I have experienced. Our last purchase of a 2012 TSX with the Tech package was very positive. The salesman Sean Segaloff was patient,honest, and low key. We test drove several cars and hunted around in the rain for color schemes and Sean did not seem at all perturbed. He was very knowledgeable and helped us make the right decision. I was very pleased with the transaction. I also want to mention the service department. Once you purchase a car a dealership is represented by its service personnel. We have dealt with Anders Madsen for many years and many repairs and he has been a terrific representative of Rick Case Acura. He has taken care of us like a friend. He is honest about what needs to be done and what can wait and when he tells us a repair needs to be done I am confident that it does. It is for that reason that I keep coming back to Rick Case for service. All in all I am very pleased with all my dealings with Rick Case Acura. More

We enjoyed our most recent experience dealing with Sean Segaloff. He was professional, courteous, didn't waste our time and delivered on every promise made. We would highly recommend him for any business Segaloff. He was professional, courteous, didn't waste our time and delivered on every promise made. We would highly recommend him for any business you need to conduct at Rick Case Acura. He gave us a great deal and was a pleasure to work with. More

We just leased our 7th vehicle from Rick Case and Mort Schwartz. We keep coming back because of the service we receive from Mort and ALL whole Rick Case staff. We are always treated like family. We will b Schwartz. We keep coming back because of the service we receive from Mort and ALL whole Rick Case staff. We are always treated like family. We will be back again! More

First and Foremost I would like to say that I just took possession of my ACURA TL just over 2.5 hours ago and "YES" I am here writing this review hoping that potential ACURA buyers read it. I want to writ possession of my ACURA TL just over 2.5 hours ago and "YES" I am here writing this review hoping that potential ACURA buyers read it. I want to write a long review but will try keeping it short. I am 100% satisfied with RICK CASE ACURA. This is my third ACURA and my second one that I get at RICK CASE. The first one I regret not getting it at RICK CASE but I did get it serviced at RICK CASE and needless to say I was more than satisfied. Thank you Mack (service department) Kudos to you. On my most recent experience, I had the pleasure of dealing with Henry, Carl and John and I must say that they all did their part in making sure that I felt like a valuable customer. No "sharks" here guys! During the course of the purchase, each and every one treated me with the highlest level of respect; the same level that many of us never thought was possible when making a vehicle purchase. It appears that the RICK CASE family really instills in the their staff to respect and value their customers. I would highly recommend anyone wanting to make a purchase or lease to please give the RICK CASE dealerships a chance. You will never know how easy and pleasureable car buying can be if you never try them. Take it from me, an extremely difficult customer to deal with extremely high expectations. More

Mort took his personal time on Sunday, March 18th late afternoon to give me a Nivigation refresher course for my 2012 Acura leased back in October 2011. He spent over an hour going through all the ver afternoon to give me a Nivigation refresher course for my 2012 Acura leased back in October 2011. He spent over an hour going through all the verbal commands as well as using my cell phone through the navigation system. When I was in for my 1st oil change in 2012, I had some knowledge issues on the navigation system, which the service people tried to help me on but couldn't assist. My regular salesman, Rich Ragone, was not in during that service visit. But apparently they relayed a message to Mort, who called me and advised me that he could give me a tutorial on the navigation system since I lived in Boynton Beach and he lived in Boca Raton. I finally took him up on that tutorial on Sunday, March 18th, and he did an excellent job helping me! More

Segourney was extremely helpful and patient! She worked with me for hours while I went back and forth between cars. She even drove me to other dealerships until I found the car I wanted. My experience wa with me for hours while I went back and forth between cars. She even drove me to other dealerships until I found the car I wanted. My experience was an excellent one. Thank you, Segourney! More

Very good. Service, profecional, excellent Triment, good friendliness, I recommend this dealership and I personally recommend mr Sean segaloff very professional and good friends thanks. friendliness, I recommend this dealership and I personally recommend mr Sean segaloff very professional and good friends thanks. More

Sean was very helpful and prompt. The staff was also helpful and friendly. Service was excellent, prompt and efficient. They made the process easy. I would return. helpful and friendly. Service was excellent, prompt and efficient. They made the process easy. I would return. More

After having a civil conversation with Sean we came to a reasonable outcome that we both could appreciate at this time. Im really greatful that we was able to talk. Best regards, Sophia reasonable outcome that we both could appreciate at this time. Im really greatful that we was able to talk. Best regards, Sophia More