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Rick Case Acura
Fort Lauderdale (Plantation), FL
2,425 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,425 reviews
Helpful July 06, 2022
Truly exceptional service! My car wasn’t starting and had the maintenance & tire light on. Had to tow my car to the dealer and I called the service department but wasn’t connec My car wasn’t starting and had the maintenance & tire light on. Had to tow my car to the dealer and I called the service department but wasn’t connecting to anyone. However, Matt in Sales didn’t want me to circle around so he took the initiative to go to Service and follow up with my car and able to provide me status and estimated time the car will be ready. Service managed to put in a new battery, oil change and tire pressure all within an hour and half. Picked up the vehicle with no issues. Thank you Matt and the service department. More
by SJ
Employees Worked With
Matt from Sales
July 06, 2022
Great—- no more from me . Yea that’s a beautiful 😍 place to go I’ll be there again- thank you 🙏 very much Good BYy Yea that’s a beautiful 😍 place to go I’ll be there again- thank you 🙏 very much Good BYy More
by Murnjer
Employees Worked With
July 06, 2022
I’ve been dealing with this dealership for over 30 years trying to be the best as far as service sales in Chester by Lil Baby five need it over the years. trying to be the best as far as service sales in Chester by Lil Baby five need it over the years. More
by Lenny
Employees Worked With
July 06, 2022
The people working in service and sales were very nice and understanding people and were helpful with out decisions and appointment and understanding people and were helpful with out decisions and appointment More
by ivan.zhou33
July 05, 2022
I will say this if one thing was not working they each tried to find another way the best they could to get the job done the best way possible tried to find another way the best they could to get the job done the best way possible More
by Phatgj20
July 05, 2022
Always friendly and efficient. Everyone is friendly. Waiting area is nice and inviting. Made appointment easily Everyone is friendly. Waiting area is nice and inviting. Made appointment easily More
by Desiree Rivera
Employees Worked With
July 05, 2022
Great service! My car battery died and I thought that I was too late in bringing it in however Ron took care of me right away and even washed and vacuumed my car a My car battery died and I thought that I was too late in bringing it in however Ron took care of me right away and even washed and vacuumed my car as a complimentary service when I spoke with Francisco! Was in and out within half an hour when I was expecting to wait much longer! More
by Thkb
July 04, 2022
It’s always a pleasure to bring my vehicle to Rick Case for Service. Mack is very courteous and knowledgeable.I had a great experience for Service. Mack is very courteous and knowledgeable.I had a great experience More
by Fayekeem
Employees Worked With
July 02, 2022
Very professional and accommodating, I came in with an appointment and informed them I needed to be out by a certain time, they promised they could make it happen and made good on there word. appointment and informed them I needed to be out by a certain time, they promised they could make it happen and made good on there word. More
by KRt_jsph
Employees Worked With
