Rick Case Honda

WORST COLLISION CENTER...,,,!!!!!! I have a Fiat Abarth that I purchase at Rick Case Fiat back in January , Well a couple a weeks ago, someone hit my car from the back ...Since I bought I have a Fiat Abarth that I purchase at Rick Case Fiat back in January , Well a couple a weeks ago, someone hit my car from the back ...Since I bought my car here at Rick Case and the other person insurance had The dealer collision center as part of the collision center approved,I decided to take my car directly to Rick Case collision center (the Honda side) BAD decision.. I took the car with a damage in the rear left side ...They call me a week later to pick up my car ,For my Surprise my car was fix but NOT the way it was supposed to be. Everything was new ( wish the insurance pay for it) but the back door was not paint it the completely. A side was Very bad paint .; then the inside ( trunk that was BLACK ) was now with white dots....!!!!,so they kept the car supposedly to fix it...Another week pass... I was call to go pick up my car , went pick up my car to find out that the back door was fix , But the left muffler tail was lower than the right and loose. And the WORST now my car has a DENT that it was NOT there before ... So one more time the car was at the dealr ..( for the third time). Now I call and explain everything to the people in charge of my case and they have the nerves to said that they will going to contact the insurance because that was something related to the accident.. I got VERY mad because first the muffler tail was something from the first time I took the car in., then the dent on the rear panel was cause by how ever was fixing the car that DID NOT KNOW what he was doing . He put either the wrong screw or put it sooo hard that cause a Dent where nothing happened before .. Now they want to charge the insurance... COMPLETE DISAPPOINTMENT WITH RICK CASE HONDA COLLISION CENTER...TOOK THE CAR FOR A REAR LEFT DAMAGE AND TOOK THEM THREE TIMES TO FIX IT AND UNTIL TODAY IT IS NOT FIX... And in top of that this people are trying to charge the insurance company for something their employees did... NEVER AGAIN RICK CASE !! If in the future I need to either buy or need to take my car to be fix , I will go Somewhere else.....RICK CASE COLLISION CENTER I WAS NOT THE ONLY PERSON THAT DAY WITH A COMLPLAIN ABOUT THE CAR NOT FIX THE RIGHT WAY.... More

EXCELLENT EVERYONE WE DEALT WITH WENT ABOVE AND BEYOND IN THEIR INTERACTIONS WITH US. COMMUNICATION WAS VERY PROFESSIONAL AND PRECISE. WE WOULD RECOMMEND RICK C EVERYONE WE DEALT WITH WENT ABOVE AND BEYOND IN THEIR INTERACTIONS WITH US. COMMUNICATION WAS VERY PROFESSIONAL AND PRECISE. WE WOULD RECOMMEND RICK CASE HONDA TO ANYBODY More

Excellent Great Sales Rep Gonzalo was very helpful and explained everything we needed to know. He was very patient. The whole car buying process was exceptional. It was a gre Gonzalo was very helpful and explained everything we needed to know. He was very patient. The whole car buying process was exceptional. It was a great working with Gonzalo. More

Patient and compassionate salesman and staff No pushy salesman and great finance department and large variety of cars for your budget. I would recommend all my fellow workers, tenants, friends an No pushy salesman and great finance department and large variety of cars for your budget. I would recommend all my fellow workers, tenants, friends and relatives to Rick Case. I found this dealership better than AutoNation. More

Poor Customer Service Bought a car in 2010 from Rick Case and loved it. The sales service was smooth. In 2015, I needed to buy another car and returned to Rick Case. Th Bought a car in 2010 from Rick Case and loved it. The sales service was smooth. In 2015, I needed to buy another car and returned to Rick Case. The sales services were again, very smooth. Here I am 11 months later (August 2016) and I am highly disappointed with their remaining services. In Sep 2015, I bought the car. In May 2017, I returned to the services department because the axle needed to be replaced. They stated the axle was on back-order. It is now August 2016 and the axle is still on back-order, the services department has been extremely difficult to get a hold of at all times. We also found this week that the tires we bought the car with are dry rotting and need to be replaced. I have owned this care for 11 months for an every day, high-way vehicle. I feel that Rick Case did a poor job inspecting the car and should have found the problem with the axle before putting the car on the lot for sale, as well as inspect the tires they were selling the vehicle with. There is no way that new tires would have dry-rotted in 11 months or that an axle would need to be replaced. In addition, we found that the rotors are also going bad. We have contacted Honda Corporate directly due to the Axle being on back order for so long. There is no excuse for such poor customer service. I will never be sending anyone back to Rick Case again, or be returning myself. More

EXCELLENT Mr Maher and Mr Shaher were very respectful, courteous and professional. They listen and answered all our questions and concerns. Both are great asset Mr Maher and Mr Shaher were very respectful, courteous and professional. They listen and answered all our questions and concerns. Both are great asset to Rick Case and would highly recommend them, when considering buying a new car. Thank you for the great experience. More

Excellent Jason is a highly proficient salesperson. He made the process seem effortless. It's a pleasant, relaxing, and accomodating atmosphere. My son and I re Jason is a highly proficient salesperson. He made the process seem effortless. It's a pleasant, relaxing, and accomodating atmosphere. My son and I really enjoyed the experience. More

Comfortable and stress free I was impressed with how the sales force worked well together. They were not competitors but team mates. They were gracious and patient with me. I was impressed with how the sales force worked well together. They were not competitors but team mates. They were gracious and patient with me. More

Sales staff was professional and transparent. Great experience. Andy and Bilal were very professional and helpful. They are a great asset to Rick Case. Best car buying experience ever. Happy c Great experience. Andy and Bilal were very professional and helpful. They are a great asset to Rick Case. Best car buying experience ever. Happy customer. More

Great Experience at Rick Case Honda in Davie..absolutely no pressure, explained all the options ... Kept us informed the entire process.. Friendly, professional, cour at Rick Case Honda in Davie..absolutely no pressure, explained all the options ... Kept us informed the entire process.. Friendly, professional, courteous... I could keep going... I'm looking forward to a long relationship with Rick Case Honda! More