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Rick Case Honda - Service Center

Davie, FL

3.8
439 Reviews

439 Reviews of Rick Case Honda - Service Center

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September 11, 2020

The service department is the best. The customer service I get is excellent. My service representative Duane Malcom is the best..Countiue the good work... They treat me like a VIP .... More

by Devildogtito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Malcom
September 05, 2020

Thank you soo much to The BEST AND #1 Mr. DUANE MALCOLM, my services advisor for take care my car like your, He is doing amazing job. I will give reference about him 100%. More

by Giovana Morales - GEGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DUANE MALCOLM
August 17, 2020

Cordial and efficient staff. Pleasant waiting area. I was kept informed about the progress of the work. Overall it was a good experience though I felt pressure to order more services than the one I went for. More

by aura.ines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donell Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2020

Left my civic hatchback for a fuel pump recall and an oil change This was my first time to Rick Case Honda. My experience was disappointing. I left my car overnight and received a text stating that my car w More

by Milhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephanie and Frank. Mgr Alex
July 22, 2020

Excellent Service Advisor Bernard Jean is a courteous and friendly service advisor. His listening skills, knowledge and professionalism made the experience of taking my Honda P More

by Arturo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernard Jean
July 06, 2020

Rick Case HONDA does an excellent job every time we have our Honda Accord serviced. Wade Bell has been our personal “service advisor” for years however he has been promoted to “manager”. Wade was/is total More

by jimbortell
Recommend Dealer
Yes
Employees Worked With
Mark Warshefski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Bell, Andrea Sanchez, “FIVE STARS “
July 03, 2020

My Giulia was in Body Shop due to an accident. They attend to my auto needs in a timely, caring way. Keeps me updated. Excellent service. More

by M
Recommend Dealer
Yes
Employees Worked With
Spencer Gordon; Jeremy Shim-Francis
June 27, 2020

Amazing Service fast and easy with. No issues .... Danny is the Best !!! Alex we above and beyond !!! Never take my car anywhere else on Rick Case Honda More

by BRII0220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Guerrero
June 26, 2020

Excellent Customer Service!!!People are very warm and welcome, satisfaction guaranteed, you going to be very happy!!the best place for buy your car and have an excellent service when need it! More

by maranaserranegra
Recommend Dealer
Yes
Employees Worked With
Duane Malcon
May 03, 2020

Thank you again for a another great and pleasant day at Rick case Honda in Davie, Florida. Thank you for disinfected my car 🚗 for me specially in the time like now. Thanks a million Andrea Sanchez! More

by Suzelle
Recommend Dealer
Yes
Employees Worked With
Andrea Sanchez
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