Rick Case Hyundai Plantation

This was the first time I worked with jimmy and everything was great. He gave me excellent customer service. Check his computer to make sure all services were up to date everything was great. He gave me excellent customer service. Check his computer to make sure all services were up to date More

Wait was as i was informed it would be. Otherwise friendly staff and adequate seating was available. I am looking forward to next scheduled service. friendly staff and adequate seating was available. I am looking forward to next scheduled service. More

Great sales service with my new 2021 Elantra lease. Showed me car options and made a test drive. Process was easy and somewhat fast. I've been a customer for 7 years now. Showed me car options and made a test drive. Process was easy and somewhat fast. I've been a customer for 7 years now. More

Rick Case Hyundai sales was great with our purchase. The salesmen worked together to make sure the deal went well. We arrived at Rick Case around 330 and the deal was finished before 9. I would recommend salesmen worked together to make sure the deal went well. We arrived at Rick Case around 330 and the deal was finished before 9. I would recommend that you go to Rick Case on 441 N State Road 7if you want to purchase a Hyundai. Thank you fir the great experience. More

Excellent service. Sales person very helpful and trying to get the best for us!! Very pleased with this place.we need more dealers like this! to get the best for us!! Very pleased with this place.we need more dealers like this! More

My Service Advisor, Jose, did an excellent job! I appreciate his courtesy, helpfulness and quick service… An excellent experience! I will definitely return to this dealership for any service needed. appreciate his courtesy, helpfulness and quick service… An excellent experience! I will definitely return to this dealership for any service needed. More

Jack is the man! Calm, collected, and listens to what you want. Doesn’t take negotiations personally and has fun selling cars. Thank you Jack. want. Doesn’t take negotiations personally and has fun selling cars. Thank you Jack. More

Tom Owen the best every time I go there I get the best service at the service Department 5 💫💫💫💫💫 great experience. Quick and professional service service at the service Department 5 💫💫💫💫💫 great experience. Quick and professional service More

Let’s start with the good... the dealer doubles Hyundai’s 10 year/100,000 miles warranty with the purchase of a new Hyundai or Genesis vehicle. The representative that helped me with the entire process is Ni 10 year/100,000 miles warranty with the purchase of a new Hyundai or Genesis vehicle. The representative that helped me with the entire process is Nikolai. The man deserves a promotion or a raise at the very least. He is truly a professional that cares about customers and answered all of my questions. Unfortunately, the sales negotiation was a nightmare. The sales manager (Donovan) tried to sell me the car over $1,000 above MSRP when the internet price was over $2,000 below MSRP. He then made a “mistake” in the appraisal of my trade in which would have resulted in a loss for me of $1000, if I had not paid attention. To make matters worse, he then proceeded to give me a low-ball offer for my trade in even after showing him the Kelley Blue Book appraisal. If you are looking to purchase a vehicle from this dealer, ask for Nikolai. The man will treat you like a valued customer should be treated. Just pray you get a sales manager that actually cares about the customer experience and is not just looking to rip people off. More

The best thing about this dealership is my service technician, Ernest Bynes. He is the best service person I have ever had in all the years I have taken cars in for service anywhere. technician, Ernest Bynes. He is the best service person I have ever had in all the years I have taken cars in for service anywhere. More