Rick Case Hyundai Plantation

Unhappy customer! It is unacceptable that I had an appt for 1/15 and just got my car back yesterday! My first and last time doing business at this location. for 1/15 and just got my car back yesterday! My first and last time doing business at this location. More

Nothing good I can say about that place. During the service, the car got scratches, but they refused to take responsibility and fix it. Had to wait too long for the service. service, the car got scratches, but they refused to take responsibility and fix it. Had to wait too long for the service. More

Not good at all this is the second time I’ve been here and I had work done and they didn’t take care of the same problem which was clean under the hood from prior work that was done they they change the l and I had work done and they didn’t take care of the same problem which was clean under the hood from prior work that was done they they change the lining up under the hood it didn’t vacuum up the debris. Also I’m in for my 10,000 mile oil change and tire rotation when we were leaving the tire was shaking they didn’t tighten up the bolts on the tire that’s very dangerous and bad business More

I had engine problems when there to CK it out, 170.00 to check the car, after 4 days Bob Owens told me that the engine is no good to change it to a used one 5400.00 uds, I check with others, and I was quote check the car, after 4 days Bob Owens told me that the engine is no good to change it to a used one 5400.00 uds, I check with others, and I was quoted 2800.00 all in, engines in the internet delivered run from 1200 to 1800 each, and cost labor 1000.00 Not only he charge me 218.00 saying that need it to change the oil to CK the engine. When I took the car to another mecanic, not only told me that the oil was not change, but the the engine only need it 280.00 of work. So or Hyundai Rick case 441 plantation has the worst mechanics, or they just plain dishonest. More

Couldn't believe the lack of proper maintenance and prep they did NOT perform on the 2014 Hyundai Equus just purchased 2 weeks ago. Front tires bald on outside edges probably do to the car being out of alli they did NOT perform on the 2014 Hyundai Equus just purchased 2 weeks ago. Front tires bald on outside edges probably do to the car being out of allienment, I replaced the front tires, had an alignment done, yes the toe in was way out on both sides of front, I had to change both Engine Air Filters, Cabin filter so clogged no light passed through the filters and the rear console lid in the back was broken and unattached. Service Manger knew this and said it would cost nearly $2000 dollars so they did not fix it. This is a highline Hyundai, even used. Also now my forth Hyundai. Beware when you sign the papers, they charged me $699 for dealer prep. What Prep? Washing the car? At signing of the papers they wanted me to pay $1895 for refurbishing. Are you kidding? I was in Automotive sales for 11 yrs and I know this is not the way to keep customers. Do customers really fall for $699 + $1895 added to the advertised sales price? Extremely dissatisfied. Be prepared to walk if they try this sunt on you. What a shame as my sales person was very professional. More

We were very pleased with the Jack Gonzales and Jean We were very pleased with the Jack Gonzales and Jean Jacque. They were very friendly and knowledgeable. The entire staff at Rick Case were very We were very pleased with the Jack Gonzales and Jean Jacque. They were very friendly and knowledgeable. The entire staff at Rick Case were very pleasant. More

Customer service was great was attended to as soon as you pull up. Will be sure to come back again for service when needed facts you pull up. Will be sure to come back again for service when needed facts More

Jose Flechas is the man at Rick Case! His customer service is above and beyond! Superb! He cared about your problem and explained easily what it is, how it will be fixed and tells you how much it’ll b service is above and beyond! Superb! He cared about your problem and explained easily what it is, how it will be fixed and tells you how much it’ll be beforehand so you can decide. Thank you Jose! More

I love Rick Case Hyundai Plantion and have bought 5 Vehicles in a row from them. But hands down my favorite thing about Rick Case is the Exceptional Service I always receive from Ernest Byrnes!!! Vehicles in a row from them. But hands down my favorite thing about Rick Case is the Exceptional Service I always receive from Ernest Byrnes!!! More

Midgi has been real great about returning phone calls snd satisfying her customers. Jimmy has been absolutely phenomenal, very helpful, informative, and always kept me posted on my vehicle. He cares about al satisfying her customers. Jimmy has been absolutely phenomenal, very helpful, informative, and always kept me posted on my vehicle. He cares about all his customers and he works very hard to make sure everyone is taken care of. Thank you for everything. More