Rick Case Hyundai Plantation

Colin Ford is a very descent and collaborative guy and also Karin Elsayed is very helpful and willing to go out of his way to please his clients also Karin Elsayed is very helpful and willing to go out of his way to please his clients More

Always a pleasure dealing with earnest. He is a five-star guy..He is courteous, friendly, and very respectful.. G R E A T . Colin runs a great service area guy..He is courteous, friendly, and very respectful.. G R E A T . Colin runs a great service area More

Regular service - oil change, tire rotation etc. in and out in 50 minutes. Robert Labelle (service advisor) looked after me. Very professional, he did a great job. out in 50 minutes. Robert Labelle (service advisor) looked after me. Very professional, he did a great job. More

Had appointment for 2/18 at 9:30 for oil change, tire rotation and check abs warning light. 2017 Sonata was purchased Dec./2017 with apprx. 3700 miles. Also purchased service contract ($1697) and Safe R rotation and check abs warning light. 2017 Sonata was purchased Dec./2017 with apprx. 3700 miles. Also purchased service contract ($1697) and Safe Ride ($1090)Upon arrival was told tire rotation not included and system down to check abs light. I was upset about tire rotation after spending $2800!! for extra service. This car only has 15,100 miles on it and it would have been cheaper to get oil change at Jiffy Lube or somewhere else. Also, car wash was down. When I left at apprx. 11:30 I had to make a u-turn to go North on 441. I noticed the steering wheel felt different and when I was near Oakland Blvd.the steering wheel dropped into a lower position. I had not touched any levers before it dropped, but tried to lock in the original position without success. I was told to make an appointment in 2 weeks regarding the abs and I will also have to get the steering wheel looked into. Question: is abs and steering wheel covered under the contracts purchased? Question: when a client makes an appointment, wouldn't it make sense and good will that they be notified that the system is down and some issues cannot be attended to? I would sincerely appreciate a response to this review. More

The finance department did not treat me with respect and they were rude to me, they charged me things that I did not ask for. the seller jose taveras who attended me is very friendly and professional they were rude to me, they charged me things that I did not ask for. the seller jose taveras who attended me is very friendly and professional More

Had a lousy experience with Hyundai in West Palm Beach and ended up going to Rick Case Hyundai in plantation and it was a very very good choice I had a nice smooth purchase and sales person Richard was fa and ended up going to Rick Case Hyundai in plantation and it was a very very good choice I had a nice smooth purchase and sales person Richard was fantastic and move swiftly to make the deal happen and I couldn’t be happier so thanks everybody at Rick Case Hyundai More

This was my first time to get my car service, there was a bit of communication issues but after all their performance was very good. Thanks to Robert Labelle at the service desk. bit of communication issues but after all their performance was very good. Thanks to Robert Labelle at the service desk. More

Very bad experience my first time at the dealership and I couldn't be more disappointed in the service I received. The service I came in for was not completed at all and the service department employee Karim couldn't be more disappointed in the service I received. The service I came in for was not completed at all and the service department employee Karim Elsayed who was assisting me told me it was. I dropped my car off at 10:15am and didn’t get my car back until 4:26pm. Would not recommend this Hyundai dealership to anyone please take your business to a different location More

I thought my trip to Plantation from West Palm would be a long day experience but it was not. Excellent service all around. I was in and out in an hour. long day experience but it was not. Excellent service all around. I was in and out in an hour. More

I thank God for mr Robert the company bless me today by giving me 100% good car service, I will always go there for my service of my car. I appreciate the service very much God bless you. Thank you all ver giving me 100% good car service, I will always go there for my service of my car. I appreciate the service very much God bless you. Thank you all very much Rick Case dealership. Mr Harry Edmonds. More